Flagstar Bank Hall Rd, Macomb
(586) 286-1575
https://www.flagstar.com/macomb-twp-flagstar-bank-macomb-township-michigan-397.html
20355 Hall Rd, Macomb, MI 48044
Flagstar Bank Reviews
l
The customer service is extremely poor. After repeated visits to this location, the bank tellers & management do not go above & beyond for their customers. They have ZERO PERSONALITY. They are not friendly, patient or understanding. They do not make you feel valued for banking with them. The bank tellers have attitudes & are not professional. I recommend re-training in customer service or close this location down. Customers expect to have a neighborly relationship with their bankers in terms of being greeted with a smile & even engage in small talk so that the bankers remember something about each client. Other Flagstar locations such as Royal Oak or Novi are NOT like this branch.
L
Has to be the poorest customer service I have ever received. If your a person that values good communication and people that care save yourself the frustration and go elsewhere. There are too many options out here to settle for the way this bank will treat you.
Thank you for taking the time to provide your feedback. We apologize that we provided a less-than-ideal experience. We work hard to ensure every experience you have with our team is a positive one, and we would love to learn more about your situation. Please contact us at (888) 248-6423 during the below times to discuss your visit and how we can work toward improving in the future. Monday-Friday: 7:30 a.m. - 9 p.m. ET Saturday: 8:30 a.m. - 6 p.m. ET
S
Very disappointed in the service at this location. I waited 10 minutes before someone said "someone" will be right with you. All while having a personal conversation. Every other Flagstar bank location is much more attentive to there guests.
J
Very kind, and helpful; to make sure you are comfortable. Definitely one of my favorite branches to go to!!
Jeramie, thank you for a sharing your experience with us. We love hearing positive feedback about our customer service and hope you'll contact our team again for any home financing needs you may have in the future.
N
Same experience as the other review
L
I know experiences can vary but I can't say I've ever had an experience with this Flagstar like "Lip Torture" describes. I go in there every week to do my banking and it's like an episode of Cheers lol. They know my name and they're always glad I came. Courtney is always funny but precise with what she does, while Rob, Bill and Blu are always able to answer my questions. If they can't, which NEVER happens :) they can get me to someone that does without pawning me off. I love the Hall location and would/have suggested anyone go there!
B
I normally use the drive through or ATM but everytime I've gone inside I've immediately been greeted by the manager (unless with a customer or on the phone). I've had nothing but good experiences with them since switching from Bank of America 4 years ago.
D
The staff was very polite and happy to help, the environment was very clean and sanitized, and the process of opening a bank account was painless and simple
Thank you for sharing your experience with us, Darius. We work hard to provide quality customer care and are so happy to hear you had a positive visit with us.
k
Terrible bank, outdated and closed my account without informing me and took the money I had in my account and kept it!!
We apologize for the delay in response. Google limited review functionalities during COVID-19, delaying our access to responding, but we are grateful you took the time to leave us a review. We value customer feedback and strive to give you a positive experience each and every time. Please reach out to us at (888) 248-6423 during the below times with any comments or suggestions you wish to share. Monday-Friday: 7:30 a.m. - 9 p.m. ET Saturday: 8:30 a.m. - 6 p.m. ET.
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FAQs
1. How Can I Get a Connection With Flagstar Bank?
You can give them a ring by this phone number (586) 286-1575. Or you can visit their website and fill out the loan form online.3. How to Apply for a Loan at Flagstar Bank?
You can visit their website and fill out the loan form online. If you are looking for payday advance loans, you can turn to our website for more details.5. What to Do if I Can Not Afford to Rapay My Loan?
You can consult with your lender if you have difficulty making the payments. Different lenders have different solutions to payment respite. It is of great importance to check carefully before signing the loan agreement.
2. What Is the Address Of Flagstar Bank? How Can I Access?
Flagstar Bank is located at 20355 Hall Rd, Macomb, MI 48044. Please carefully check the map and find the most convenient way to access it.4. Is Flagstar Bank an Agency or a Lender?
Flagstar Bank is a Bank. To make things easier, iPaydayLoans allows you to access more than 100+ lenders over the internet. You can turn to our site to secure a small personal loan with no credit check.6. Does Flagstar Bank Offer Bad Credit Loans?
Yes, but if you want to get approved for a bad credit loan, iPaydayLoans is here to help! Just turn to our online service to get a long term installment loan even with your low credit scores.