Flagship Lending E Northwest Hwy, Palatine

I had a great experience working with Yan. She is very professional and kind. The communications were always fast. Thanks to her support, I was able to secure my mortgage and close my house in less than a month. Highly recommended!

Yan helped me with purchase of a new home. The entire process was smooth. She answered all my questions promptly and patiently. This is fairly important for me as the first time home buyer. More importantly, she was able to provide me with a rate more competitative than the bank where I opened my check account. I will definitely work with her again for my next mortgage loan / refinance.

This loan company is really fast and efficiently, Mrs Guo helps me a lot during buying my dream house. I appreciated her efforts and solve my problems on time . Highly recommend!!!! Choose it !

Many thanks to Flagship Lending. Yan worked super hard for getting my loan approval. Best agent I've ever had. She should be greatly appreciated.

Yan and her team were very helpful and professional. She locked in a good rate for us and was quick on addressing questions raised by our lender. We ran into many issues initially due to our lack of employment history, frequent change of addresses and complex tax returns in the past two years but in the end she managed to work it all out with the lender before our closing deadline. I highly recommend her service if you are applying for mortgages!

We worked with Yan Guo. She was very responsive and great at following up with us when we were trying to find a lender. As first time home buyers, she gave us very clear instructions and walked us through the process patiently step by step.

Five star recommendation to who needs the loan or refi services. Yan is highly professional explaining the whole refi process to us. After the initial consultation, she keeps our case in mind and remind us when the rate is suitable for us. To help us lock the best rate, she even work overtime, right before leaves for a family holiday. Much appreciated that we had her help with the Refi!

It's our first house purchase and we have a ton of questions about the mortgage. Yan is professional and responded every question or concern accurately and timely. We really appreciate her assistance throughout the whole mortgage application process!

Yan is a very professional and experienced loan broker. With her help, my loan went through within one week and the interest rate was very low. She is very patient, and will reply to my questions promptly even if it is not working hours. I highly recommend her to anyone who is considering buying a home. Thank you, Yan.

Yan is very responsible from start to end. She also provided a lot of educative information which is very helpful especially for first-time home buyers like me. She helped me land a lower rate than I expected. I highly recommend her service.