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Five Star Bank Chestnut St, Rochester

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3.4
Closed
Wednesday9AM–4PM

+1 585-498-2910

http://www.five-starbank.com/

100 Chestnut St, Rochester, NY 14604, United States

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    Five Star Bank Reviews

    J

    J.G.
    1

    I've shared my concerns and suggestions with the current branch manager, Jen. These suggestions included trainings on how to improve staff morale and cultural competency, and how staff deliver messages to customers when they believe they are doing their "due diligence". I'm deeply concerned with how the Chesnut branch has continuously had high staff turn-over rate, lack in staff communication and follow through of time sensitive materials, while also being treated disrespectfully by a current employee and this is after being a member for almost 15 years. This has led me to to find business elsewhere.

    Response from the owner

    Hi, J.G. We‘re sorry to read about the experience you had at our FSB Plaza Branch at 100 Chestnut St in Rochester. We value customer feedback and appreciate you reaching out. Thank you.

    D

    Dana Bradford
    1

    Do not bank here if you want good banking try esl or chase.

    K

    King Musaba
    5

    Exceptional customer service at this downtown Chestnut branch.

    Response from the owner

    Hi, King Musaba! Thank you for taking the time to provide such a positive review of our Five Star Bank Plaza Office. As a community bank, we pride ourselves in placing our customer’s financial well-being at the heart of everything we do by providing excellent service and protecting our customers and neighbors.

    M

    Mariann Carroll
    2

    iTS HARD TO GET A HOLD OF A PERSON ON THE PHONE

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    FAQs

    • 1. How Can I Get a Connection With Five Star Bank?

      You can give them a ring by this phone number +1 585-498-2910. Or you can enter their official website and submit the application form online.

    • 3. How Can I Apply for Loans at Five Star Bank?

      You can enter their official website and submit the application form online. If you are looking for payday loans, you can turn to iPaydayLoans for more details.

    • 5. What Can I Do if I Can Not Repay My Loan?

      You can communicate with your lender if you feel it hard to repay the loan on time. Different lenders have different policies of overdue payment. Please always read carefully before signing the loan agreement.

    • 2. What Is the Location Of Five Star Bank? How Can I Get There?

      Five Star Bank is located at 100 Chestnut St, Rochester, NY 14604, United States. You may refer to the map and locate the easiest way to access it.

    • 4. Is Five Star Bank an Agency or a Lender?

      Five Star Bank is a Bank. To make things easier, iPaydayLoans serves to get you connected with more than 100+ lenders over the internet. You can visit our website to secure a personal loan online with no credit check.

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