FirstBank Mortgage - Rome, GA W 3rd St, Rome

Have dealt with FirstBank twice now and both times the experience was amazing. Richard Hattaway does an outstanding job helping the client. He will always return your calls and answer any and all questions

I worked with Thomas Reese, who was absolutely fantastic. Great support, knowledgeable and friendly. I never felt I was just a customer, but that he genuinely wanted to help. As a first time house buyer, he was patient with all the questions I had, and helped me through the whole process.

Richard Hattaway was amazing to work with. He was constantly on top of things and made sure everything was good for closing. Will definitely be using him again.

Thanks to Richard Hattaway @ FirstBank and JD Wilson @ERA Realty, my home buying experience was a pleasure! They put the "service" back in Customer Service and were a tremendous help in navigating the mortgage process. I appreciate the sincerity of their service and assistance!

First Bank was excellent in handling my tricky mortgage situation! Rodney Long walked me along every step without overwhelming me. Kim Thompson was great at handling the details with kindness. Every time I walked into FB (which is a lot with all the paperwork!), they were very welcoming. Could not recommend a better place!

Ken Pence did a phenomenal job helping me buy my first house. If you have any worries about purchasing a house, he is the one to go to.

Great mortgage service. Ken worked diligently to help us get our loan.

Hands down- the ONLY mortgage company I will go to. Thomas Reese and his team made buying a house so easy. The hard part was finding the house. They are so patient, informative, professional, and kind. I have know them and worked with them for the past 7 years. I wasn't in the best position to buy a house when I first crossed paths with this company. Instead of passing me by- Thomas gave me the most helpful tips and stayed in contact with me until I was able to close on my forever home. They really are like family. I would and have recommended them to everyone I know that is looking for a home.

My experience with Ken and FirstBank was nice and smooth…I loved how each step of the process was laid out before me by email and easy to sign everything using Docusign. I appreciated Ken doing everything he could to making the situation with interest rates and such work best for me. I would definitely recommend FirstBank to anyone

Tony Miller and Richard Hathaway are outstanding! They were both there every step of the way with any assistance I needed. I will definitely recommend them to anyone who needs help financing a loan in the future.

From our very first conversation to the closing table, Ken Pence and the team at FirstBank Mortgage were incredible. They were efficient, thorough and professional. Being first time homebuyers, Ken's forthright and educational attitude held our hand during the home buying process.

Mr long has been amazing during this process. He has explained everything simply so I understood it. He is the nicest human being also. He is knowledgeable of his job. I would recommend first bank and Mr long to anyone purchasing a home. Thank you first bank and thank you Mr long for your help and first bank helped me when I had stolen checks also. I can't say enough good things about everyone there. Bless you all and please stay safe

I am very happy I chose First Bank when starting my first home purchase. They are absolutely amazing and Richard was great through the whole process and went above and beyond. I never felt like I couldn't reach out with any questions and he was always there to answer all my questions and always so positive. I would recommend anyone using First Bank.

I had a wonderful experience working with FirstBank Mortgage. I highly recommend this service!

I’ve worked with Richard three times now using him as a lender. He shoots you straight, and is completely upfront and professional. He goes above and beyond to answer any questions you may have and makes sure you fully understand all paperwork/numbers. He’s the man when it comes to mortgage lending!