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Federal credit union

First Tech Federal Credit Union Mendocino Ave Ste C, Santa Rosa

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3.3
Closed
Monday9AM–5PM

+1 855-855-8805

https://www.firsttechfed.com/Experience-Centers/California/Santa-Rosa-Experience-Center

2500 Mendocino Ave Ste C, Santa Rosa, CA 95403, United States

Apply Online

    Services

    • Investments
    • Mortgage
    • Card Re Pin
    • Notary By Appointment
    • ATM Machine

    First Tech Federal Credit Union Reviews

    K

    Kelly Flynn McManus
    5

    I've been with this credit union since when it was Addison Avenue. Always had a great experience here. Personal, professional and ready to help at any moment. I recommend First Tech Federal Credit Union to anyone.

    A

    Andrew Lee
    1

    They lied about being able to finance a cab over camper with a RV loan. Pulled my credit and after I went through the entire process was unable to secure the loan told we we don’t finance truck campers. The underwriter was rude and unprofessional over the phone. I do not recommend this company.

    Response from the owner

    Andrew, I’m sorry to hear about your experience applying for an RV loan. The inability to lend on that type of camper should have been brought up to you at the beginning of the process. I’m hoping you can email us at [email protected] with your contact information so I can connect with your underwriter about your experience. Thank you.

    M

    Mike Cyro
    5

    Firstly this bank is awesome. They help you in every way they can. Customer service are always listening to our concerns. I love this bank so far so good.

    M

    Marjorie McNay
    1

    It's never the people. The software bounces so often. When I call a person to help he/she has never helped. How can they when its just screwy behavior. We I have asked to have the problem reported, that is never possible. Yesterday it wanted me to change my password. Before I do that I will change credit unions.

    Response from the owner

    Marjorie, thank you for your comment and I’m sorry to hear about your experience with our online platform. Could you send us an email at [email protected] with the details around the issues you’re having. I’d like to get this report to our digital team to see what we can do.

    M

    Mara Pillet
    5

    I have been with this bank for quite a while and they have been very consistent in service and quality

    A

    Audrey Teichmann
    1

    This is a terrible credit union (CU). I have been a loyal customer for over 20 years. When COVID-19 relief was offered to me for a personal loan to "help" me get by for a couple of months, creditors contacted me claiming I was late on payments, when a payment was in-fact made the week prior, and interest was charged at a DAILY rate for a loan that was previously charging interest monthly. Interest being charged daily was never a conditions of the loan, it was never communicated that interest would be incurred daily, and is not COVID-19 relief! This CU will scam you out of thousands of dollars. Do not join. Go to Redwood Credit Union.

    Response from the owner

    Audrey, I’m sorry to hear about your recent experience with your personal payments. I’d like to look more into your situation. Could you email [email protected] with your contact info so I can pull up your account? Thank you.

    V

    Vanessa Arias
    5

    Best APY rate I’ve found so far!!! Redwood Credit union will never compare to this offer! RCU never helped me..

    D

    DanY SpY
    1

    You have to spend a lot of time waiting for your turn to come. The new employees are very slow and the others talk for a few minutes without having to serve you. I am thinking very seriously about moving all my accounts, including the business one from this bank.

    Response from the owner

    I am sorry to hear about your experiences around extended wait times at our center. We hope to retain your membership with us. If you’d like someone from our leadership team to reach out to you, please send us an email at [email protected] and provide us with your contact information.

    C

    Cody Miller
    1

    Applied for a small, secured loan with them. Phone rep was extremely rude and refused to provide clarification to my questions. If you’re looking for a loan company, I would suggest looking elsewhere.

    J

    Joab Canett
    5

    my banker Amanda is great and super helpful in coming up with ways for me to handle my finances

    Response from the owner

    Thanks for leaving a review! We will make sure Amanda receives this feedback.

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    FAQs

    • 1. How Can I Get a Connection With First Tech Federal Credit Union?

      You can call them at this phone number +1 855-855-8805. Or you can enter their official website and fill in the request form online.
    • 3. What Services Can I Find In First Tech Federal Credit Union?

      First Tech Federal Credit Union provides you with a long list of services which include: '
      • Investments
      • Mortgage
      • Card RePin
      • Notary (by appointment)
      • ATM Machine
      ' You can get an auto title loan if you have gotten a clear auto title under your name.
    • 5. Is First Tech Federal Credit Union an Agency or a Lender?

      First Tech Federal Credit Union is a Federal credit union. To make things easier, iPaydayLoans allows you to access a large pool of honest lenders over the internet. You can secure a small personal loan through our platform with soft credit check.
    • 2. Where Is First Tech Federal Credit Union? How to Get There?

      First Tech Federal Credit Union is located at 2500 Mendocino Ave Ste C, Santa Rosa, CA 95403, United States. You may simply check the map and locate the fastest way to access it.
    • 4. How Can I Secure a Loan at First Tech Federal Credit Union?

      You can enter their official website and fill in the request form online. If you are looking for cash advance loans over the internet, you can turn to our website for more details.
    • 6. What Can I Do if I Can Not Repay My Loan?

      Kindly communicate with your lender if you are likely to fall behind on the monthly payments. Different lenders have different solutions to payment respite. Please always read carefully before signing the loan agreement.
    • 7. Does First Tech Federal Credit Union Offer Bad Credit Loans?

      Yes, but if you want to boost your likelihood of securing a loan with bad credit, we can help you out! Just turn to our site to get a long term installment loan even with bad credit.