First Priority Federal Credit Union US, Barboursville

Every time you call the Huntington Branch with an issue the tellers, front desk, and people in the back Teressa are completely rude and unhelpful. They belittle you and make you feel bad for your financial situation. I’ve banked there 10 years and they treat me like garbage. I will be closing my account and would not recommend them to anyone. Terrible bank. Terrible employees. Terrible service.

sad my own local federal credit union wouldn't help me. I was ONE point from where I needed to be and was told I had to put 1000 down because I owed more than car was worth ok I had the grand. But nope they didnt want my white trash blue collar money, they only approve old rich white people with a credit score of 800 YET, University of Kentucky Federal credit union refinanced my car 100% and cut my interest rate by more than half. also blue booked my car for almost the exact amount of the loan which was 1000 more than u all. I withdrew my savings and FPFCU can shove the $10 left in it where the sun don't shine. Good day.

Phones are turned off on most days during work hours an are 100% off on Saturdays while open. If im busy in my day and have to contact the bank for issues while out shopping, it seems like thats a big inconvenience.

I had stopped using this bank for many years but apparently a subscription service kept charging my account. While I understand that in itself is legitimate, the charges themselves never posted on my account yet the overdraft charges accrued for long periods of time up until just recently when they stole said money out of my parents account to cover these charges without our knowledge. They are extremely unorganized and an amazing example of why you should have to graduate high school to be able to work at a bank. When this bank eventually goes out of business, I will be there in the parking lot with popcorn and a lawn chair watching the thieves in charge walk out. I will point and laugh. When I get finished pointing and laughing I will point and laugh some more. I can’t decide if this is pure incompetence or a lame attempt at being a low tier criminal but I would think you’d have to be somewhat intelligent to be an actual criminal. So let’s stick with incompetent thugs.

Barboursville Wv branch and Huntington Wv branch are wonderful people.. Make you feel like you matter..