First National Bank Derry St, Harrisburg

I miss Metro. FNB has always been the worst. I'm officially done and closing out my account. What's her name Savannah never does her job. My husband had fraudulent activity on his account so she said she would cancel the card and send a new one.. 3 weeks later I call to see why we havent received it and turns out the order was never placed. Also I had a an account for 14 years. There were unauthorized purchases that caused overdraft fees which I had to pay. She never gave me the fees back when she said she would and then it sat with a 0 balance for a month because I didnt have a new card and she closed it out because there was no activity. Crazy. Officially transferring over to MEMBERS 1ST. Go there if you're looking for a trusted bank.

Horrible experiences with this bank, I truly want to close it and take my direct deposit else where, however I have had the account for so long I do not want to change my account number. The one star they made me put does not even count. First you change the hours which do not help the 8-5 worker, then you tell me that you can reissue me a card with same numbers, I go to Jamaica and the rep never told me my card would be disabled. Not only was my card not working, all my bills received late fees due to my card being disabled, then my new card was not sent and to top it of had to receive a new card with a brand new number which I did want. Not to mention my card was declined at a gas station when I was a least a hour away from my home city and I literally did not have any funds available to me. I contact the bank they say no worries we will expedite you a card, you will receive a fee that we will go back and waive. I pleasantly call to get the fee waive after 5 days of it being on my account. I am being told I need to call this place and come into the bank, because the manager is the only one who can do it. Why would I have to do anything when I did not cause any of this mess. I would just kept my card with the small crack in it. Then "Aubrey" and "Bryce" started getting snappy on the phone, as in politely being rude. Telling me what I need to do, instead of saying, hey we can speak to the rep and our manager and get back to you about the expedited fee of $50.00 which is insane. My days are truly running thin with First National Bank, Commerce was GREAT, Metro was good, First National has been the worst next to the old Wachovia Bank.

They constantly lie and say that you are depositing less than what you really are. That is the way they steal your money. They also move the way your transactions get charged to they can charge you more on overdraft fees. Do not make an account with them.

Rude staff (doesn't even make eye contact). Why so miserable? You're customer-facing in case you forgot. Do not recommend unless you're using the ATM.

They have horrible service as a company and I am closing my account but I would like to compliment a very good employee by the name of Tony. He was very helpful and I appreciated his help.

First national should close all there banks. They are extremely extremely slow and there online from account to account is bad. I'll be closing my accounts there soon and going to Belco

The service very bad, I ask staff about business loan she said please give her number she will call this morning and she give me her name and her number to me too, but I wait about a week nobody call me. So I call to her but have voicemail she said leave name and phone she will call back but now I still waiting nobody call me back.

If I could give no stars for this review I would, this bank is ridiculous on over draft fees!! And then when they take all your checks they stop the over draft and keep our money!! This place sucks!! NEVER GO TO. THIS BANK!! NEVERRRRR!!! 👿👿👿👿

I seriously regret refinancing with this bank…

Bad experience with this bank this bank steals your money please don’t open a account with this bank terrible service and terrible bank I deposit money right away and he charge 37 dollar for each day and then the bank said no is because don’t deposit on real time that’s bull shiet no recommend to any one don’t miss your time with this bank...