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Federal credit union

First Harvest Credit Union Market St, Camden

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4
Closed
Monday9AM–4PM

+1 800-582-7640

https://firstharvestcu.com/

227 Market St, Camden, NJ 08102, United States

Apply Online

    Services

    • Auto Loans
    • Home Equity Loans
    • Home Equity Line Of Credit
    • Visa Credit Card
    • Free Checking
    • Savings
    • Mortgages
    • Business Loans

    First Harvest Credit Union Reviews

    i

    irene johnson
    1

    I have been on the phone for the last two weeks trying to get back on my online banking. Each time I am transfered over I have to wait 1 hour 2 hours three hours and then when they answer we get disconnected. I just want to pay my credit card bill online but now it is reported as late on my credit report. I am so angry. I never been late on my credit card. I cannot understand why I cannot get into the system for 2 weeks. I need help now.

    Response from the owner

    Irene, We apologize for not meeting your service expectations with our Contact Center. We are currently experiencing longer than usual wait times, and understand this can be frustrating for our members. I would be happy to assist you and hopefully resolve any issues. You may reach me at 856-232-9000 ext. 5060. Thank you, Sabrina White – Contact Center Leader

    M

    Miss Fiya
    1

    Was on hold for 1hour and 48 minutes. I was in cue , my wait time was 3 minutes when I was next in que, then when it was my turn the representative did not answer or respond, it was silent, then it said my hold time is 48 minutes.

    Response from the owner

    Miss Fiya, We apologize for not meeting your service expectations with our Contact Center. We are currently experiencing longer than usual wait times, and understand this can be frustrating for our members. I would be happy to assist you at your earliest convenience. You may reach me at 856-232-9000 ext. 5060. Thank you, Sabrina White – Contact Center Leader

    N

    Norris Burke
    1

    I have been trying to call them since last week wensday no response no one answer went to the branch and there close are they still in business?

    Response from the owner

    Norris, We apologize for not meeting your service expectations. We are currently experiencing higher than normal call volumes and know this is an inconvenience for our members. I would be happy to assist you with any issues you may still be having. If you would reach out at your earliest convenience, you may reach me at 856-232-9000 ext. 2907. Thank you, Carmen Quiles – Camden Branch Leader

    A

    A F
    1

    I will be closing my account come Monday. They never have representatives available. They locked my card during 4th of July weekend due to their horrible customer service that never picks I was never able to get it unlocked had to order a whole new card.they locked my card again today the new card and again same issue this is horrible I rather keep my money inside a pre paid card They have better customer service than this. I would give a negative 5 score if I could and 0 stars. Be prepared as monday u guys will see me at that bank and I'm taking all of my money out everything.DO NOT BANK W THEM WORST CUSTOMER SERVICE IN WORLD AND THEY OUTSOURCE TO INDIA SO YOUR INFORMATION IS NOT SAFE

    Response from the owner

    A, Thank you for sharing your experience with us. We apologize that we did not meet your service expectations. We are always looking for feedback from our members to help us improve. I would like to discuss your concerns with you, if you would reach out at your earliest convenience. You may reach me at 856-232-9000 ext. 2907. Thank you, Carmen Quiles – Camden Branch Leader

    M

    M PaUR
    1

    After waiting 30 minutes... teller hangs up the phone. If your waiting time is 30+ minutes, the answer is not paying Google to delete reviews; hire more staff. I'll check this post, ensuring my review is not deleted-again.

    Response from the owner

    M, We apologize for not meeting your service expectations. Your situation is concerning to us and we would like the opportunity to discuss the details with you further. If you would reach out at your earliest convenience, you may reach me at 856-232-9000 ext. 2907. Thank you, Carmen Quiles – Camden Branch Leader

    M

    Migdalia C
    1

    Beware! Lost a lot of money with this bank. Formally known as South Jersey Federal Credit Union. Fraudulent charges made.. They do not monitor accounts. Unprofessional. I I have advised fellow co- workers of this horrible experience and will continue to do so.

    Response from the owner

    Migdalia, We appreciate you sharing the details of your situation with us. Due to the nature of your case, we will be awaiting a response from your legal representation. Thank you – First Harvest Credit Union

    T

    T Williams
    1

    They have no parking and I got A ticket trying to get services , it’s so inconvenient and some of the tellers are very incompetent Im always loosing money dealing with this bank I can’t wait to close my account !

    Response from the owner

    T, Our goal is to always meet our members’ service expectations and we apologize if we have not met yours. We would welcome the opportunity to correct this short coming. I would like to discuss your concerns at your earliest convenience. You may reach me at, 856-232-9000 ext. 2907. Thank you, Carmen Quiles – Camden Branch Leader

    D

    David Glawson
    1

    2 hours waiting for bank statements. The manager refused to help me. To people in front of me

    Response from the owner

    David, We apologize for the wait time and the inconvenience of waiting for statements. We would like the opportunity to discuss your situation in detail and address the shortcoming of not meeting your service expectations. You may reach me at, 856-232-9000 ext. 2907. Thank you, Carmen Quiles – Camden Branch Leader

    M

    Maria E Medina Diaz
    5

    Their customer representatives are amazing 😉 they are helpful, knowledgeable, people friendly, they have such a wonderful and amazing attitude. The atmosphere in their 🏦 banks are very relaxing 😎 they really work extremely well with the customers thank u credit union.

    K

    Kay E
    1

    If i could give it 0 stars i would. The tellers always have a attitude. Especially the one with the glasses, like do you get paid to make faces and have an attitude? 😂 its closer to me but i no longer go to this SJFCU. i rather go the extra miles to get non ratchet customer service.

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    FAQs

    • 1. How to Get Access With First Harvest Credit Union?

      You can make them a phone call through this phone number +1 800-582-7640. Or you can enter their official website and fill in the request form online.
    • 3. What Type of Services Can I Get From First Harvest Credit Union?

      First Harvest Credit Union gives you a variety of services which include: '
      • Auto Loans
      • Home Equity Loans
      • Home Equity Line of Credit
      • Visa Credit Card
      • Free Checking
      ' You can secure a title loan if you have gotten a clear vehicle title on your name.
    • 5. Is First Harvest Credit Union an Agency or a Lender?

      First Harvest Credit Union is a Federal credit union. To make things easier, iPaydayLoans allows you to access a large network of trusted lenders over the internet. You can get a fast personal loan via us with no hard credit check.
    • 2. Where Is First Harvest Credit Union? How Can I Find It?

      First Harvest Credit Union is located at 227 Market St, Camden, NJ 08102, United States. Just take a look at the map and locate the easiest way to access it.
    • 4. How Can I Secure a Loan at First Harvest Credit Union?

      You can enter their official website and fill in the request form online. If you are looking for same day payday loans over the internet, you can visit iPaydayLoans website for more details.
    • 6. What Happens if I Fail to Pay Off My Loan?

      You can communicate with your lender if you are struggling with the monthly payments. Different lenders have different solutions to payment respite. Please always read carefully before signing the loan agreement.
    • 7. Does First Harvest Credit Union Offer Loans for People With Bad Credit?

      Yes, but if you want to higher your chances of getting a bad credit loan, you can turn to our broker service! Just turn to our site to get a personal installment loan even with bad credit.