First Community Credit Union 9th St, Jamestown

This is the only branch I have dealt with, but I can say, without question that EVERYONE at this location is really, REALLY good at their job! My wife and I have purchased 3 vehicles and a home through FCCU and everyone we dealt with is World Class! Our children have their own savings accounts, every teller has been able to help me with everything I've needed from a personalized check card, exchanging foreign currency and obtaining personal loans.

Have always banked at FCCU! I have had such good experiences whether just visiting with the tellers or going through an extensive loan process, they make it easy! Everyone I've worked with there is fantastic. Mona helps me with all of my business endeavors and she is WONDERFUL to work with!

Cashed a couple checks here from work so I haven’t formed much of an opinion about FCCU. The two tellers I’ve dealt with don’t have the best attitudes I hate to say. The bank overall is pretty decent & clean.

Horrible customer service! Rude tellers, slow, and one of my deposits they put in someone else's account!!! Shut off my card for fraud when all purchases were ones made at those locations before in the town I live! Keep your money safe. Go somewhere else!

The service is great with people willing t9 be helpful.

If you are looking for somewhere to put your money where you cannot use it FCCU is the place to go. If you plan to buy things and pay bills I would strongly advise going anywhere else. They decline payments regularly for no reason. When asked they will give a reason but the next time it is something else and it appears to be a never ending list. We opened the account to have a local bank but at this point an hour drive once in a while is much more convenient and they let me access my money without an issue every time.

Awful service. This bank makes it impossible to bank. We were charged several fees after fraudulent activity and zack, the president of operations, telling us there's nothing they could do. Also melissa the local bank manager in town was very snippy and inappropriate. There was also an instance were we were stuck trying to pay our grocery shopping bill because the bank had put a hold on our account. We attempted to call the 1800 number as it was after hours. The number told us that the social security number on file wasn't matching the one we were using to unlock our account. Went in person The next day to the bank to figure out what was going on, when we signed up for our account they had put in our social security number incorrectly. Out of all things to get wrong, our social? Very irresponsible. After all of this we decided to pay off our loans in cash, so we didn't have to deal with this horrid bank any longer, we were told that we couldn't do that and we'd have to do a different type transaction causi g us to be charged interest every day until this different type of transaction was complete. I'd highly reccomend going to any other bank in town over fccu. Having an orrangotang manage your money would be more optimal than fccu.

Tried to deposit a check for 6 figures but could not use it for 7 days.then no one knew how to wire money.then because I was buying something I needed the money for that day they never offered a loan to get the money to the person.infact they just went and sat in their offices..I went to another bank and got helped and the purchase was made..thinking of pulling everything out.been banking there for 35 years

Great bank! Great service! Always very friendly!