First Commerce Credit Union Lafayette St, Marianna
4472 Lafayette St, Marianna, FL 32446, United States
First Commerce Credit Union Reviews
Been banking with them for many yrs & they have an awesome staff at the two branches I use. (Thomasville & Marianna)
Hi Jack. Thank you for leaving this review. We are so glad to have members like you who have been with us for many years. We value you and are happy to help you out anytime we can!
Was not happy with the customer service my husband and I received. Went to an office on Saturday and was told we would receive a call regarding a loan on Monday before lunch. Well come 1:00 still no call, so I called them. The application hadn't even been sent to an underwriter, and wasn't even complete! I politely answered all the questions someone neglected to ask us Saturday, and was told I would receive a call back shortly. No call came, so by 4:30 which is almost closing, I left a voicemail. Even by 10:30 the next day, no phone call. I assumed it would take some time, but no way it took that long. I ended up calling back and it had been taken care of the previous day, but no one bothered to call us. Will not be returning for any of their services.
Jimmy is awesome gave me his cell number if I had questions very prompt great follow through give this man a raise!
Hi Jason. Thank you for leaving this review and letting us know how much you love Jimmy! We love him, too and will be sure to pass this along to him. Thank you for your membership!
Reps don't seem happy about being there. No 24/7 number to call if you have issues with your account.
Nearby Loan Stores in Marianna
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