First Citizens Bank Old Greenville Hwy, Clemson

This is the worst bank I've ever dealt with in my life and I will have all of my accounts removed along with my family's accounts moved to truist. The guy with glasses is the worst employee ever and has the most negative attitude I've ever seen. He should be fired for talking to people the way he does.

this bank has changed a lot. I am doing a long overdue edit of my negative review. the people at the Clemson branch are great, its not their fault the bank they work for is difficult. the website and mobile banking app work much better. The bank overall has improved a great deal. I wish i had changed this forever ago the employees really are excellent. I have kept an account here for this very reason. Their covid response was admirable and I continue to enjoy my experiences in the local branch

Our experience was good both times. Really enjoyed the service here.

Want to provide security guard services for them

UPDATE: First Citizens Bank credited my father’s account; just a little leg work on my part but well worth it! Thank you for listening FCB! Folks they do care!!! My father, Mr. Marcell Oglesby has been a loyal customer since 1965 in Central SC. My dad’s company, Oglesby Brother’s Construction was also a major customer. My father is now elderly at 83 and has lost his sight. It’s unfortunate but my only sibling, his daughter has taken advantage of his physical condition and stole his First Citizens debit card and PIN number and went on a drug infested spree and compromised his checking account and the following other creditors: Lowe’s Home Improvement, Capital One Walmart, Capital One Quick Silver, Dillard’s American Express, Tractor Supply, JCPenney Master Card She does not reside at his address but she did come here with the intent of helping care for him. And while doing so and unbeknownst to he or I, she stole these cards, used them and put them back in his wallet. It has been the worst possible situation but I filed a police report with the Pickens County Sheriff’s department (Detective Brian Byers). In addition I’ve had to submit fraud claims due to her stealing his credit and bank cards, and used them without his authorization or knowledge. All creditors listed above are approving the fraud claims, except First Citizens. Their denial states that since she had the PIN number that it is a domestic issue. This is an unacceptable response since she acquired this card and the others without his knowledge or authorization. And that my father is blind and can’t see what is or is not. Fact- a long time customer even through the acquisitions, he has been loyal. Make this terrible wrong right by my father.

The worst bank I have ever used! New online banking is horrible, I've had a lot of changes and misplaced money that just seems to disappear and reappear out of nowhere.. Not happy with it at all...

Excellent, worked with Bonnie and she was wonderful!😍