Fifth Third Bank & ATM Fulton St, Lowell Charter Township

This is a good branch and 5/3 does well with day-to-day checking and best in town for Equity Lines. Shoutout to Jared Lee, a banker superhero, for calling back on questions and recommending best options.

Been a customer for years had my atm card You want ID for a roll of quarters? 5 accounts A mortgage A 2nd Huntington said sure! Here ya go! You got a thing of two to learn about customer service

Just tryna balance out the 1 stars, it's a pretty normal bank with nice people.

Atrocious customer service. I was provided the incorrect routing number because the representative there did not check which region our account was created in. There is clearly a lack of common sense within your organization. This caused us to have trouble getting my husband's school refund and put us in an extremely hard financial situation. Had we been provided the correct information we would not be having this issue. We will be changing banks due to your representatives incompetency. I no longer trust you guys to even touch our money.

Definately taking my business elsewhere, your loss 5/3 for not acknowledging me waiting for 25 minutes, poor customer service......smh, I miss Debra & Kim!