Fifth Third Bank & ATM Larkin Ave, Elgin

Great experience! Mariela Sandoval was very helpful and knowledgeable when going through a loan application. Mariela was very professional individual, answered all my questions, followed up with every call, email and took the liberty to order me a new debit card when she found out that my card was close to expire.

I use this location for all my banking needs for my freelance work. Every time I go inside or through the drive-up, the staff is incredibly friendly, knowledgable, and helpful. They always go above and beyond my needs and make me feel like an important customer. Ingrid was the associate who helped me open my accounts, and she was so patient and kind and personal during the whole process. I've been very pleased with 5th 3rd in general and this location in particular, and I would recommend it highly to anyone looking for a local banking experience that leaves you feeling like a welcomed patron and a valued customer.

I worked with Nancy Sandoval and she helped me resolve an issue I had in a critical time. The 5/3 bank employees here are phenomenal always making their customers first priority. Thank you Nancy!!

This place has The worst tellers i seen, They think They're better than The customer.

I use Fifth Third for my business banking. I've never had so many problems with a bank in my entire life. They put random "holds" on checks because they were deposited using the ATM or mobile banking. Which they promote using! Recently they delayed a deposit by placing a two week hold on a check, when I could prove the funds were in the source account. This then caused me to not be able to close on a real estate purchase. Do yourself a favor and choose a more quality bank. Avoid Fifth Third, specifically the Larkin branch.

I am a coin collector and I went here simply to see if I could buy some dollar coins which I "could" but in reality I couldn't, I walked in and asked for them and they said they did! But then they told me I had to have an account with them just to exchange for a coin! How ridiculous! I've been to other Banks and they are quite polite and just trade like I ask. I don't understand what the point was of exchanging a dollar for a dollar!

Great bank. Great people. They really try to work with you.