Fifth Third Bank & ATM Pavilion Pkwy, Newport

They were super polite and I was able to get enough quarters to do more than one load of laundry. Other banks are either not giving out quarters or limit to one roll. My son loved that he was able to get a lollipop. Overall great experiences with this bank.

This is my neighborhood bank and I've read a lot of negative reviews below. I've rarely ever waited here longer than expected on a rush hour. The tellers are helpful, friendly and efficient. The manager Collin is super active with making sure everything moves smoothly.

Customer service obviously has scripted answers on the unreliability of their atm machines ..Never a straight answer .. Terrible atm machines..if you don't service them ,and they're not yours ,then why is your name on them? This is nor 166/3rd better...

I have been banking there for years, & I can honestly say that I am very pleased with everyone there. They are always friendly and easy to work with. I wouldn't change anything there if I could. Also I love the hours of operation!!!

I have been waiting for 30 minutes for an error I didn't make. Trying to convince me the incorrect routing number is in fact correct, is not a good way to start. Then once you figure it is incorrect you simply write it in on the authorization form. Tacky to say the least. When you are wrong just admit it and move on. I don't believe it entirely 5th third bank but there is a desperate need for additional training at this location. I am still not don't with something that should have been rectified in 5 minutes.

If I could give this place negative stars I would. Can’t wait to leave this bank and never hold my money with them again. Do not open an account with them. You will one day get a letter in the mail for no reason whatsoever saying that the risk is to high for this bank to hold your money. Because you deposit cash in your bank account. Wild. The worst financial institution and the worst branch run thanks to Anna.

This is the worst bank ever. Anna has no idea how to do her job or help her customers. If you have an account with this bank you should close it and move to Chase since they actually know how to operate a business.

Worst bank I have ever been to. The manager Anna is incompente. Do not go here. Find another bank. Not just another branch another bank chase Fifth Third is terrible.

Can never explain why your money isn't your account, on hold, etc. Will blame the number of transactions or whatever else they can pull out of their excuse bag. As a freelancer, they'll hold your client's checks for any reason 15-20 days, and never fix. Do not use this bank!

Idk what these miserable fools are talking about? This store is my favorite!! All the people there are super nice to me! And always has been!! I give them 5 stars!! Only because it wont allow any more!! Plus tgey are open til 7pm most nights which is nice for us who work day shift!!