Fifth Third Bank & ATM E 71st St, Indianapolis

This branch is sooo amazing. Ms Roz is so wonderful she brightened up my entire day. Wonderful bubbly personality and service with a smile. How can anyone have a bad day after interacting with her. Also, Tina had a great warm smile as well. Service was fast, quick and efficient. Good job ladies. #imlovinit

I use this branch as it is nearest to where I live. My wife and I bought my daughter here to open an account of her own ... As I sit here waiting, wondering what the banker and current customers' relative's high school affilations and past high school classmates' accomplishments have to do with the current business at hand I have the opportunity to write this review. ... I understand banking with a personal touch, I understand building banking relationships... However, I also expect that a banker realize and respect the needs of waiting customers to "not" fill so much time with absolutely irrelevant conversation. As I'm writing, a gentleman who is waiting to be seen after me has simply gotten up and left.... I'm back to writing. I had to take a little 10 minute break to drop my wife off for an appointment.. I returned and my daughter is still waiting... As of now it's 10:11 am and it's been 50 minutes. Just before the banker closed the door (at about the 15 minute mark) I overheard the banker make some comment about everyone being in such a hurry because it's the first of the month.... (Not sure what she was emplying with that but I do know that there are stigmas attached to the first of the month.) It's 10:20 and I think that it's almost our turn so I'm out of writing time, at any rate, this experience was not a good one.

Absolutely the best bank officers & tellers I have ever experienced! Brenda, Roz & a few others have been there consistently and THAT is of utmost importance! How can customers be loyal if we don't have familiar faces. They consistently go above and beyond to assist in EVERY situation. Because of their superior service all of my older children now bank there. I have moved and live 20 minutes from this location, but will ONLY bank there! Please keep these employees in their location. These employees are the only reason I bank at Fifth Third!!

The slowest bank I've ever been too. No one has a Sense of urgency. Avoid this spot unless you've got 40 minutes to burn.