Fifth Third Bank & ATM N Summit St, Toledo

The manager physically made my stomach sick when I asked to close my business account. After having my debit card compromised and theft from my account, fifth third bank slapped me in the face with a "insuficient fund" fee and refused to refund the money that was stolen. A weeks worth of trying to resolve the issue proved that Fifth Third cared more about their $25 than losing a customer. When I went to close my account the bank manager literally asked me if I checked to make sure my wife "wasn't a man who had a sex change before I married her". NO JOKE, he really asked that. Then when I asked to close my account, he threatened to impose a $100 fine for closing the accounts. So, my money got stolen, Fifth Third Bank penalized me for it, insulted my wife, and then demanded $100 for their horrible banking practices. Oh, but then the manager agreed to waive the $100 closing fee if I'd allow him to keep the rest of the money that was in my business account. TRUE STORY! Please, I STRONGLY WARN PEOPLE from banking with Fifth Third. They are just thieves waiting for you to give them your hard earned money so they can dip their hands into it and not protect your accounts from debit card fraud. My stomach physically felt sick when I left the bank, as if I just got robbed and raped by the bank manager. Please, take this warning seriously, this really did happen.

I have been with fifth third for 6 years and the point place one is the best the staff and management is awesome

Fifth Third Bank is the definition of bankers robbing their customers. I can't count how many scams, schemes and hidden traps they set up for their customers all with one goal in mind: TO ROB THEIR CUSTOMERS EVERY WAY THEY CAN. I have a close friend who investigates banks that commit fraud and violate lending laws, and when I told him about Fifth Third Bank, he said they are one of the top predator banks in the industry. Whenever you try to talk to the bank manager, he just smiles and gives you a "hey, this isn't the 1950's anymore" kind of remarks with a 'suck on this' kind of attitude when you ask for them to return money that they have taken from your account. I even gave written proof that they took money from my account and he ignored it completely. If civilians robbed banks the way banks the way Fifth Third Bank robs their customers, we'd be put in jail. I only wish there was a law that locked up bankers like Fifth Third for committing the same crimes. I apologise for ranting like this, I just don't want anyone else to get robbed by Fifth Third Bank the way I trusted them.

The staff is slow and unprofessional, i recommend banking with any other.. Even key bank