Fifth Third Bank & ATM W Catawba Ave, Cornelius

I’ve been a fifth third client for a bit. I popped into this branch a few days ago by chance. I am so impressed with this location. The decor is so inviting. I met Jaylah. She is so personable and is really interested in what customers have to say or what they’re doing. I happen to be a person who pivoted from business to go to medical school so I don’t do a lot with my bank accounts. Of course you never know what the future will bring as I produce certain medical products while in medical school. I just wish our fifth third in the town of Davidson was as nice as this location. Check it out!

Best service at any bank. Savannah and mark the manager are so helpful courteous and polite. I will choose to do my banking here rather than down the road at the other location. Keep up the great work guys.

I had a terrible experience here. They handled my Home Equity Line of Credit (HELOC) application really poorly and after waiting six weeks for the process, they informed me they’d made a mistake on the application and couldn’t move forward. So due to no fault of my own, I was left without financing for my home renovations! They seem like a bank that wants to emphasize their innovations and “hip” brand without actually paying attention to details or customer service. I would avoid banking here at all costs!