Express Pawn Lincoln Way, Ames

was there about quarter til 12 last Friday along with several other vehicles. open signs were on but staff was standing outside smoking saying they weren't open. we'd have to wait. I wasn't the only customer that drove away extremely annoyed. I've purchased a few higher ticket items, but probably won't return for a while. I found what I had seen previously new. and they were actually open...

Always friendly, efficient staff and teriffic variety of tools, musical equipment and fine jewelry at decent prices.

Tina has been the most helpful person. I’ve had multiple experiences here in the short time I’ve lived here. Any this is hands down my go to pawn shop! Thank you Tina and crew. You guys rock.

I went to express pawn looking for an xbox one. They had a good selection and great prices. After i had purchased the xbox one I noticed the controller was broken(in particular the lb button did not work ). I went back in that same day and told them of my issue and they were able to hook me up with another controller which in the end worked out great. I also would like to personally thank Jimmy for his great help and excellent curtomer service.

If I could go lower with stars I would bought a guitar and amp from them a year ago don't have any use for it anymore. Went to sell it back to them and they would give me $30 for both when I payed $150 for both what a joke and a rip off never do business here again.

Would not recommend bringing jewelry here that is worth way way more than they would offer, they tried to offer me 100$ for a 4,000$ ring, also people are really not nice and also waited 30 mins while they all jus sat down and talked an ignored me

Don’t waste your time looking for guns here…they ask well over retail prices for used guns.

For Buying:The people are cool and know how to make the prices fair and reasonable. I’ve stocked a music room (except for drums) from them. The employee’s attitude is always pleasant. For Selling/Loans: I have no experience, cannot comment.

Excellent selection of tools and great deals! Customer service here is better than some pawn shops you will experience. I would definitely do business with this establishment again!

Great service, honest and upfront about policies, and very reasonable on fees and sale prices. All in all one of, if not the, best I have dealt with. Kuddos!