Exeter Finance Crestwood Pkwy, Duluth

They pile on late fees and threaten to put negative standing on loyal customers that OVER PAY on their accounts so if you finance though Exeter please just pay what you owe and move on. Never have I ever missed any payments and now I'm 9 days past due from personal reasons and had full intent on paying and overpaying to lessen my bill faster and that was my call i just had, if i don't pay they will add more late fees and put me in a negative standing after financing and overpaying! For the past 3 years. Smh what has this world come to where the compassion and integrity is out the window.

They are constantly charging the payment options, which creates an issue for people making attempting to make immediate payments. They no longer allow you to pay by phone through the automated system. You have to utilize the E-Check method which takes up to 3 days to process. It's 2022, what are you guys doing.

One of the worse places to finance with. No grace periods. Expect to get harassed about 5-10 times a day if you don’t make your payment on time.

I was naive for working with this finance company. Beware people of extremely high APRs and no chance of refinancing. As a college student who needed a vehicle I was somewhat naive in getting a car from a high end dealership, the car was nice but I had no idea that I would be approved with 26.77 rate, at the time I had no prior knowledge of how that rate would impact my life. >>>I paid every payment on time <<<<< and it wouldn’t matter because my vehicle would already be way below it’s worth. Go through a credit union, they want to help you. Just saying. My rate is 5.99 and I’m ecstatic, and relieved because I now have a car 4 years newer than my previous with good mileage and will only be financing it for only 3 years. Try to finance less than 5 yrs for lower interest. First time car buyers, go through your bank , save your money. I also read a review that said watch the integrity of the people who are writing these reviews. I am a full time student who paid every single payment on time there interests rates are not feasible in this economy.

This lender has literally stolen money from me and my partner and is using an auto accident to cover it up. They lie through there teeth with a smile while burning you as bad as the can. Don’t trust them.

Wish I could leave no stars. This place is completely unprofessional, I’ve been having problems with Honda South & this is the bank that we got the car with & now it’s gotten to the point that It’s going to effect my credit because Honda south told me that the car they gave me that turned out to be a lemon us would be paid off & then gave me another car that they messed up with again. I was told by Exeter that someone would contact me to finish the application for the second car & no one called me & when I ask to speak with them they tell me they’ll call me and don’t. & when I anytime I contact Exeter to see if Honda finally did their job, I get a rude lady that told me I need to speak with Honda when i go over there multiple times a week & call over and over for them to tell me someone will call & they never call & acts like if I’m lying about contacting Honda, when that doesn’t make sense since everyone is dropping the ball & i end up with my credit down the drain. Then I get a call today I missed it because I was at work and they tell me that it was an automated message by a robot, when I’m not stupid it was a person by the name Natalie and she wasn’t a robot . I’ve asked to speak with a manager was told it would get escalated to one and never did contact me. No one wants to contact me from Honda or Exeter but they both expect me to figure out how the wrong car got paid off & to pay for a car that I no longer legally own. And has the nerve to tell me they can’t contact Honda when that’s who they need to fix this with.

Unsolicited calls to my phone over and over. Never heard of them or used them for credit.

Absolutely horrible lender. We've had our vehicle for over four years and for three of those years, we couldn't have asked for a better experience. But, now getting close to the end of our loan they constantly mark payments as late even though all payments have been made on time a minimum of a week before the due date. When you call them to fix it they tell you it's a problem with their system or tell you tough luck but they can defer the so called late payments to the end of your loan or you can refinance. STAY AWAY FROM THESE PEOPLE!!!!!!! They are steadily ruining our credit with so called late payments.

It’s 8:09 now and I’m ready to make my payment. I’ve called 6 times Friday and today and I’m still getting that they’re call center is closed and to call back during regular buisness hours. I’m so confused, is it not past 8 o’clock and is this buisness not opened? 8:17-still closed and going to voicemail 9:30- they finally answered. They’re closed from 8-9:30

I had an automobile loan with Exeter Finance last year and never had a problem with the company. I always paid my monthly amount due on time. Every time I had to call them, the representatives were always very polite and courteous! When I decide to purchase another vehicle, I will definitely consider getting another loan with Exeter Finance!

I’m being charged 28% interest for a $14000 car I put 3500 down I was never told this until I looked at my payment. I’ve only had the car for a month and my payment is due Tuesday, well yesterday I got a letter in the mail saying they can’t finance my car.

Paid car loan off way in advanced, they refused to send a letter stating the account was paid in full, for weeks after it showed the account was still owed on, then they marked the account as a bankruptcy when it was NOT, then they sent the account into maintenance and could not talk to me for days on days, everytime I asked for a manger, I get hung up on. Just horrible, terribly horrible. And I'm still trying to get my account to show paid in full, and still no one will talk to me.

Do not do business with these people. They will drive you absolutely insane if you’re even one day late on a payment and they will send default letters after your due date. They will blow up your phone even after making arrangements. I have never dealt with such a cutthroat company !!!!If I could have gave them a zero I would have. If you get approved for these people get up and leave the dealership or go with someone else. Their interest-rate’s are out rages and even after you have made your payment on time for a month they will not finance you at a lower rate. I wish I had a read the reviews before we financed with them and I would have never signed on the dotted line