Estacado Federal Credit Union N Dal Paso St, Hobbs

Been trying to simply open a new account for a week now. It's awfully hard to reach anyone to make an appointment to be allowed to come inside. Edit: 2nd separate incident: 5/29/22 - Went in mid afternoon to open a huge CD. Them: "The lady that does that, will be in tomorrow." Me: "I'd like to get a Cashier's Check" (for the amount of the attempted CD) Me, again: went to competing bank 1/4 Mi. down the road and opened a CD at a real financial institution.

I’ve been trying to pay my visa since January 4th, but for some reason the online service isn’t working and now i have late fees. I’ve tried calling them since the middle of January up until today and still have yet to talk to someone. The phone just rings and they don’t have a voicemail to leave a message. I’ve also emailed them 2 weeks ago and still have not heard from them. I’m moving my services somewhere more reliable. I LOVE Tanaisa, Carol and Senaida but i shouldn’t have to contact them on their private phone just to get an issue resolved with this credit union. I tried to hang in there but I’m done

Wouldn’t even give it a star I would get 60 dollars a month getting taken out when I have over 500 in my account service is A$$ if you think about getting this bank DONT

The Lovington branch manager is awesome. A member could not ask for better person to do business with.

Love the service I get from everyone in the drive thru and lobby everyone is very friendly and helpful, they go above and beyond to help you...

Just don't bother with this Bank you do have a better chance of qualifying with them but what they don't tell you is that they charge you late fees even when you're not late ask me more I can give you more details with facts to prove it.

Yesterday my husband and I got a loan for a vehicle. We were helped by Manuel Magallanes. First of all anyone who has purchased a vehicle or has got a loan for one knows the fear and anxiety that comes with making a purchase. But with Manuel’s help we were calm and overjoyed with the whole process. My one year old daughter screamed her head off multiple times and he just smiled and offered her candy as well as my son. He made us laugh and feel completely comfortable he didn’t just small talk us, he actually had a conversation. He even stayed later to close our deal and didn’t rush us out of the door. I will be recommending him over and over as well as the Estecado Credit Union.

Mr. Roddenberry is a very fine gentleman, it was great working with him. You can do business with confidence with him and the company.

Good place for your financial needs.

Great bank and the people that work there are very accommodating. And seam to enjoy their jobs.