Envoy Mortgage - Medway, MA Main St, Medway

As first-time home buyers, we were so well-taken-care of by Nicole and her team! They made a challenging process feel easy and guided us through so we knew what to expect every step of the way. Nicole was always immediately responsive, organized and helpful and helped us make the financial decisions that were right for our family. We are thrilled with our new home and would recommend Nicole to anyone, especially first-time buyers who are looking to understand the process and have a seamless experience!

I have worked with Nicole since 2009, long before I was loan worthy. She stuck by me and helped me get financially prepared to purchase my first home in 2017. When it came time to refinance, Envoy was my first and only choice. Nicole, her team and affiliates are friendly, helpful and quick to answer emails and calls, the online process is efficient and confusion-free. We closed on time with no issues! What more can you ask for? Thank you friends at Envoy, for making this process a breeze!

Envoy Mortgage and Nicole were outstanding. Not only was Nicole thorough and professional, she took her time to walk us through every detail and continuously provided communication to my husband and I throughout the process, helping alleviate stress from the unknown. The process was on a condensed timeline due to the holidays, but we were able to obtain everything we needed because Nicole and her Envoy team were responsive and knowledgeable. If you are new to the Massachusetts area and are looking for a lender, Nicole and the Envoy team is a perfect plan to not only get you what you need but reduce the stress with the homeownership process.

Everything the reviews say about Nicole is true. She’s so professional, thorough, patient, clear, polite, smart, understanding, responsive,... I could keep going. She just made everything in this very daunting process so easy for us. It’s unreal how responsive she is. So easy to get in touch with her and explains things on the spot, she knows her stuff. If she doesn’t have an answer right then and there, she will let you know she’s working on it and come back so fast with an answer. She fixes problems just as fast with solutions that manage to make everyone happy. I had an identity theft issue during refinance, she helped me handle it. We would overlap interest payment days because of delays during refinance, she found a solution for it. We worked with her on our purchase and again on our refinance and will continue to keep going back to her for all of our mortgage needs. You would think with how hard she works that Nicole is all business but besides her work ethic, she’s incredibly kind and I compassionate. Two years after we worked with her on our purchase, my mother passed away and I posted about it on Facebook. Nicole saw my posts and mailed us a condolences card with my moms picture on it. It was just so thoughtful and kind and showed the people-centered side of home buying. It’s not just about money it’s about people making homes and families and Nicole gets that. She’s truly a unique person.

Nicole Kittredge at Envoy was fantastic. There are many options to refinance and many places have similar rates, but the best option is to go with someone who is professional, responsive and courteous. Nicole is all those things. She provided the necessary paperwork promptly, answered my questions quickly and gave me an excellent rate. We started to go with another company but soon realized they misrepresented the terms. Switching to Nicole was the smartest move. The difference in how she handled the paperwork was astounding. No hidden charges. No strange explanations. Straight-forward, perfect. If you're looking to refinance, Nicole Kittredge at Envoy is the place to go.

Nicole was fantastic. As first time home buyers, she not only communicated what to expect but educated us clearly about the process. Her team was always available for questions and quickly followed up. We had a fantastic experience and are SO happy with our new home!

Nicole and her team are amazing. This is the second time I have worked with them and I wouldn’t go anywhere else. She has assisted me both with purchasing a home and refinancing. Both of my experiences were seamless thanks to her organization, communication, and expertise. She answered all questions quickly and thoroughly to guide me through the process. I would highly recommended Nicole.

Nicole was great, every step of the way! She was so knowledgeable and quick to respond to all our questions and issues. Most impressively, she and her team was able to close our purchase in 30 days. I highly recommend Nicole and Envoy Mortgage!

We had a great experience with Envoy Mortgage when purchasing our new house. The process went smoothly even though we were in the middle of a pandemic. Nicole and all of her colleagues were extremely helpful and responded very quickly to any questions or concerns. I highly recommend them and would gladly use them again in the future.

Nicole was truly our advocate during the entire process. Nicole returned all correspondences extremely quickly, had excellent advice from start to finish, and was tireless in her efforts to drive us through the home-buying experience. I cannot recommend Nicole and her team at Envoy enough. Without her, the process would have been cumbersome and exhausting. I really felt like she was on our team. Thank you, Nicole!