Easy Money B Lebanon Pike, Nashville

Bri is my go to at this location. She always has a great attitude and appears to enjoy what she does. I have been using them for over 2 years. They always keep me informed and are very easy to work with. Thanks to all of you for all that you do!!

I had an account at your Lebbanon Pike location in Nashville. I lost my employment as a result of COVID19. I was in contact with the office after-the-fact; and also provided them paperwork proving that fact, and was working with them on payments. I had actually noticed unauthorized payments trying to clear my checking account, after having notified them of such and working with them. My bank researched the situation and provided me with a refund of the fees that resulted in my account, due to those unauthorized amounts. I contacted the office again this past weekend, and told them that I was attempting to make good on my account, but was told that the account had "unofficially" defaulted- that it was still in their office, but in default status. and that $800 in fees had been charged to my account on their end (from those unauthorized bank transactions.) I asked for the contact information for the area manager, but was refused that information. However, was told that a message would be given to him, that if they would be willing to adjust the fees, I would be able to take care of the debt. I called to get an update on that message today, but was told that the account has now officially "defaulted," and they saw no indication of the message that I had left.

The staff here is AWESOME! Ms. Bre and Ms.Jade are ALWAYS friendly and helpful and they do a great job! Keep up the good work ladies!

Great experience...Bri was amazing!! We will definitely be back!

I'll never come back to this place.

Bri is the only good employee this company has. Buyer beware, their website will tell you that you are current but they will call you and tell you that you are late. Website shows I don't have a payment due until 10/14 but they called me today to say I was past due from 9/11.

New staff is so much more friendly and helpful than the people that were here last year. Always able to get in out quick never a hassle anymore

This place is a joke. If you work and are able to show proof of income don't bother wasting your time here. They don't use a creditable bank. They are rude and very unprofessional. I will never use their services.

Bre was very helpful and knowledgeable great customer service