Downeast Credit Union Main St, Machias
+1 800-427-1223
http://www.downeastcu.com/
211 Main St, Machias, ME 04654, United States
Downeast Credit Union Reviews
Q
Moved back here in November, have been using DECU since I moved back. The girls are awesome, customer service is over the top and it's refreshing! They spoil my pup every time he's with me, he knows he's at the bank and he knows they're his friends lol
Thank you for the great review, Quincy! Glad to hear you and your pup are enjoying the service. We're so glad you selected Downeast CU for all of your financial needs - thank you!
B
The phone drops are ridiculous. Customer service is fine but if you can't get thru than its pointless. I have been hung up on more times than i can count..
We truly apologize for the inconvenience! During our Digital Services upgrade, we have been experiencing a higher call volume and have put more Team Members on phones. As an alternative if you have general questions, you could email us at [email protected] (just don't share personal identifiable information like account numbers or social security numbers). We are closely monitoring the phone system and apologize again.
M
Impossible to get through to a human.
Hello Mr. Smith, Very sorry to hear that you are having difficulties reaching us. DECU strives to answer all calls in person with local team members, but do occasionally experience higher call volumes. We will continue to monitor our call volume and add additional Team Members as needed, and will try to reach you today to see how we can serve your financial needs. Thanks for letting us know so that we can improve!
N
I came in here because it's a share branch. Wanted to deposit money into my credit union account in Texas. I forgot my driver's license. I showed her my Federal Veteran's card that has my picture and full name. She refused it saying I needed a signature on the card. I informed her that all I was doing was making a deposit, she didn't even have to give me the balance or anything. I showed her my debit card from that credit union with my signature and my full name. She called her supervisor who told her I needed an ID with a signature. I got my boyfriend to come in and make a deposit into MY account and that was ok. His name is nowhere in my account, for all they know he could be a complete stranger. Is there something wrong with this picture?? Is it the color of my skin? Hmm... Makes you wonder.
B
On hold waiting to speak with someone for over 10 minutes then they dropped my call, called back and on hold again waiting over 9 mins. For someone to answer the phone - poor customer service!
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FAQs
1. How to Get Access With Downeast Credit Union?
You can make them a phone call through this phone number +1 800-427-1223. Or you can enter their official website and submit the application form online.3. How to Apply for a Loan at Downeast Credit Union?
You can enter their official website and submit the application form online. If you are looking for payday advance loans, you can visit iPaydayLoans website for more details.5. What Happens if I Fail to Repay My Loan?
You can communicate with your lender if you have difficulty making the payments. Different lenders have different standards to deferred payment. It is advisable to read carefully before signing the loan agreement.
2. Where Is Downeast Credit Union? How Can I Access?
Downeast Credit Union is located at 211 Main St, Machias, ME 04654, United States. Just take a look at the map and find the best way to access it.4. Is Downeast Credit Union an Agency or a Lender?
Downeast Credit Union is a Credit union. To make things easier, iPaydayLoans serves to get you connected with more than 100+ lenders over the internet. You can click here to get a fast personal loan with no credit check.6. Does Downeast Credit Union Offer Loans for Bad Credit?
Yes, but if you want to boost your likelihood of securing a loan with bad credit, iPaydayLoans is here to help! Just turn to our online service to get a personal installment loan even with your low credit scores.