Doorway Home Loans (A DBA of International City Mortgage, Inc.--NMLS #222730) Pacific Ave, Tacoma

We worked with Cleveland Ward and his team at Doorway Home Loans. Cleveland took us by the hand and made sure we understood that our dream of finding our forever home was not only possible, but a reality that he would not stop until he made it true. His entire team was not only diligent but fast in processing all necessary documentation and keeping us in the loop of where we were in the process. This is the guy and the team you want working for you for your home lending needs.

Cleveland and his team are the best. Katrina is an absolute delight to work with. They where always available for questions, updates, and anything else we may have needed. They worked fast, efficiently, and with the greatest customer service possible. They made purchasing our first home such a great experience.

Through my expreiences with doorway with purchasing and refinancing, this agency is the best agency ever. Staffs and phill are the people who really care of hard working people. They do not go with money, they really Care people. Phill and his staffs are the best of best!!!!

Phil Ross and his team are amazing. Very knowledgeable upfront and honest.

Excellent communication and on time closing. Phil and his team are complete professionals and I highly recommend them.

Katrina was our loan officer and was amazing. She always was quick to respond and took the time to explain things. We had a problem with the appraisal company not showing up but she was able to work it so that we still got the report and closed on time!

Phil and his team provided excellent customer service and communication throughout the process. I have refinanced before and it was never this easy and comfortable as Phil made it for us. Thank you.

Phillip Ross & team gets things done! If you want a trusted loan officer to get you the best home loan for your situation whether purchasing for the first time, or 3rd or 4th time or just simply refinancing. Phil will give you the best advice and the best loan for your situation! He is our go to guy! Thanks Doorway Home Loan for doing it again!

Very explanatory through out the entire process, quick processing of pre-qualifications to buy our home, friendly, and the team made the process simple and understandable. Also received prompt responses of any questions along the way.

Thank you very much Phil. I appreciate all the work you and your team did to make my 1st time home buying experience pleasant!