Dollar Bank Gracy Center Way, Moon Twp

Angela, the manager, was very helpful in helping me to clear a check. I need the money to close on a house in Florida and she was able to expedite the process. I know she had to make several calls in order to make this happen, and I am very grateful! Thanks Angela!

Do business with a bank that knows you. This one isn't it. My mother did business with them for decades. After her death, Dollar Bank insisted upon a short certificate to transfer her CD to my father as designated in mother's will. Their corporate procedures prevented a local manager from making a consumer friendly decision. A lawyer was necessary to avoid having an 88 year old man go to the court house and deal with the process. After legal fees, the loss on the deposit was worse than a stock in a market crash. In comparison, three other financial institutions in the same community honored the will and directives stated in it.

Inaccurate information provided, unprofessional and extremely rude customer service, and an extremely miserable manager who thinks it’s appropriate to berate a customer for using their ATM when they don’t have an account there. I’ll never use this joke of a bank again.

Love this branch. So helpful when my account was compromised. They calmed me down and did everything to help me. So grateful. Thank you.

Good bank and good customer service! Everyone is pleasant and caters to my needs!

I love the Moon Dollar Bank! The employees are super friendly and are always able to help me when i have questions. They did a lot of upgrading this past year and it looks amazing! I would highly recommend this bank.

DO NOT USE THE ATM’S AT THIS BANK...I ACCIDENTALLY LEFT MY CARD IN THE MACHINE FOR 1 MINUTE AND IT SUCKED IT BACK IN AND SHREDDED IT AND I AM 1500 MILES AWAY FROM HOME WITH NO OTHER MEANS FOR MONEY...THIS BANK MUST THINK MORE ABOUT CHEAPER ATM MACHINES THAN THEY DO THEIR CUSTOMERS...YOU WOULD THINK THEY WOULD PURCHASE THE MACHINES THAT WANT GIVE THE MONEY UNTIL THE CARD IS PULLED FROM MACHINE LIKE 99% OF THE COUNTRY HAS NOW😡😡😡

I've had multiple horrible encounters at this bank first was a Male manager who was rude should have learned lesson then... now the auto bank teller ate myonetty and I've been given no help getting it back disguisting avoid

I've been a Dollar Bank customer for 35 years and have always been happy with them. I miss Noreen at this branch office!

Poor Customer service with inaccurate information provided at every turn. Wouldn't have a single complaint if anything I was actually told was true, ever!