Directors Mortgage Sw Kruse Way, Lake Oswego

This review is overdue!! My husband and I worked with Gary and others at Directors Mortgage and had the smoothest experience! Even with all the paperwork and number crunching, they made the process easy to understand, were very communicative and supportive, and worked with us to help us secure our first home. They provide a rewards account as well, so we earn extra money each month that we can apply to our mortgage payments! Gary is super thoughtful and has sent us cards and other things to congratulate us on our home purchase. I cannot recommend them more highly!

This experience was horrible. After meeting with Tyler and going over the options prior to obtaining all my partner’s information and running his credit report (which he refused to give us a copy of), he then tells us our only option requires 25% down. This could have been brought to our attention at any point during the duration of this prior and we would have walked away, but he waited until after the fact. I will never use this company, and I will make sure to let everyone know how bad this experience was with this lender.

We were immediately impressed with Kody’s depth of knowledge of the field and his ability to clearly communicate it when answering questions. His depth of knowledge and communication skills were so valuable as we asked many questions as we worked through a refinancing decision. He was excellent also at anticipating questions about the process and explaining options so there were no surprises. He followed through until closing and funding were done. This was not our first refinance experience but certainly our best.

Dawn Carter and her team went over and beyond what I expected as a first time home buyer, and a veteran. The whole process was about a year in the making. They helped with financial planning and checked in frequently on my progress. They educated me on how to ensure I was in the best position I’m every way for the smoothest home buying transition. I will never forget all the effort everyone from the underwriter to the other loan officers. They were professional, fast, efficient. You can’t go wrong with a better home buying experience than with Directors Mortgage

Kody is simply outstanding! Not only is he professional and personable, but he also is excellent at communicating with his clients and is always looking for ways to provide extra value in his services. As a small business owner, I appreciate having such a quality business partner I can refer and feel confident in giving the type of outstanding service I would expect.

We worked with Maurice Grant. As business owners, our finances are a bit complex. We were actually turned down before reaching out to Directors. Maurice was terrific at thinking outside the box & he got us into a great loan with a low rate. 5 stars!

Directors used an ilegal "Bait and Switch" tactic which caused great distress to me and my three young children. We were approved for refinance and new purchase loans and after going into contract for our new home, renting our current house out and going to a hotel for a few weeks before closing on the new home I was called a week before closing and told they couldn't offer me the 3.5% original loan but they could get me a 9% loan which I could refinance three months later. This meant more closing costs in their pockets. Nothing in my income or credit had changed and we were left homeless after I refused to sign the high interest loan they were trying to force on me by taking advantage of the fact that we were in a hotel with no home. For months I struggled to find permanent housing and Directors refused to take responsibility and did not help in anyway even though they were at fault and knew we were left homeless. Every opportunity I'm able to I always share my story with other home buyers to warn them of this company. Mark Hanna (owner) is also known for unethical behavior. Wish I would have known this beforehand to spare my little girls the months of homelessness they had to endure at the hands of an unethical company like Directors Mortgage. 1 Timothy 6:10 There are so many ethical mortgage lenders out there that do Not use illegal "bait and switch" tactics. Choose one of those companies instead of Directors!!

We bought our house without a real estate agent which made the loan process more stressful for us but Kody was very patient and very helpful throughout this process. He went out of his way to make sure we understood what the mortgage process entails. He truly had our best interest at heart. Working with not so organized Title company made this process difficult and Kody made it so much less complicated with his patience. He has excellent communication skills and responded to our phone calls and texts in a timely manner. He kept us informed . We would highly recommend Kody and his company to our friends. Thanks again Kody!!

Kody Wilde did an outstanding job helping us to refinance our home getting us a great rate! We really appreciated his help and professionalism to make everything go so smoothly. We highly recommend him!

I've done two separate refis with Directors over the past two months. They are an exceptional team! Their level of service, responsiveness and ability to move the loans through quickly is the best I've experienced with any mortgage company. I also found Brett's weekly video updates about the market very helpful. Just a great job all around!