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Dan Deery Chrysler Dodge Jeep RAM FIAT Alexandra Dr, Waterloo

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4.7
Closed
Wednesday8AM–9PM

+1 319-233-5000

https://www.dandeerymotors.com/

3900 Alexandra Dr, Waterloo, IA 50702, United States

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    Services

    • Due Diligence
    • Title Loans
    • Auto Equity Loans Online
    • Automobile Equity Loans Online
    • Bank Loans
    • Cash Advance
    • Equity Auto Finance
    • Financial Planning
    • Home Equity Loans
    • Home Repair
    • Loan Refi
    • Loan Refinancing
    • Pinkslip Loans
    • Title Pawn
    • Vehicle Equity Loans
    • Vehicle Inspection
    • Wire Transfers

    Dan Deery Chrysler Dodge Jeep RAM FIAT Reviews

    A

    Andy M
    5

    Excellent buying experience. I special ordered a truck from Cody Suhr. He was up-front and honest from the beginning, provided weekly updates on where the truck was at in the build process, and made everything incredibly easy when the truck arrived. Add in no pressure and follow-up phone calls just to see how everything was going and if I had any questions and you have a great experience.

    K

    Kellie H
    5

    The staff was amazing and had great communication! We drove three hours to check out a vehicle! They were all ready for us, when we showed up 20 minutes early! The vehicle was in pristine condition! Very relaxed environment! And even had cool music playing in the lobby! We ended up buying the vehicle! Kudos to the staff at Dan Deery Motor! We highly recommend them!!!

    A

    Aryn Taylor
    5

    My son got in an accident and totaled his Jeep - I contacted the dealership to see if they had anything to replace it. At the time, they did not. They told me they’d call if they found something, about an hour later they let me know EXACTLY what I was looking for had come in. I met with Max Shower and he was able to answer all my questions, talk about options and we were in the Jeep. Since it was just me, I had no way to get two vehicles home - Max brought the Jeep to the house the next day for me. Memo was amazing at talking over warranty information and my financing options. I had a great experience and thankful for it after the long week of dealing with the car accident, replacing the Jeep was the easiest part! Highly recommend Max - he was great.

    M

    Micky Roark
    5

    Worked with Dino, who was professional and helped me get into a car that I enjoy. As a first time car buyer I was very impressed at what he was able to do for me. We went through a few vehicles that weren’t up to what I needed but he was patient and tried until we got into the right one. He even stayed after the dealership closed on a Friday night so we could finalize the deal. Everyone we worked with was friendly and hospitable. The only downside I had was one of the vehicles that we test drove had just arrived to the dealership and hadn’t been serviced or cleaned (extremely gross). He said don’t worry if I like the car he will get it cleaned before I leave, however when we got onto the interstate the transmission slipped terribly and wouldn’t accelerate. When we returned to the dealership he put it into the back lot and notified the boss.

    D

    Dakota Cunningham (MrGreenElite)
    1

    Jon Jordan was really nice, but I've done 2 separate referrals to Dan Deery, both times I was with the buyers throughout the whole process. They have a referral program that was just explained to me that if I sat with the buyer throughout the whole sale that I would receive $200. The second time I found a car on their website for a friend, we went in early March to test drive and my friend signed the paperwork that night. I JUST now got the referral check and it was only for $100 but the referral program was explained to me that if I sat with the person who was buying, that it would be $200. This isn't a huge deal, but when I asked about it the salesperson that gave me the check told me that they had to fight to even get me the $100. I'm currently contemplating contacting the better business bureau just out of principle alone. Long story short, don't refer friends here, they will fight to not give you the promised referral money tooth and nail. Avoid this dealership all together to be honest.

    M

    Michael Weber
    5

    Vicki was very knowledgeable about our vehicle and showed us all the different packages available. She helped us find the right Jeep to meet our needs and we love it! Thank you for your help and great service to make sure we had everything right before taking it home.

    J

    Jacob Zittritsch
    5

    Showed up later in the evening to get a vehicle. Zach did an awesome job of getting us what we wanted. He was very polite and asked if we needed any refreshments. Michael in finance got us in and out fast. The overall process was pretty quick for being late at night. We are very happy with our visit and our new van. Thank You.

    D

    Danelle Brockway
    5

    Matt Snyder was wonderful to work with! He made the purchase of my jeep so fast and easy. Dan Barth was also very knowledgeable and made the process wonderful. Would highly recommend both individuals to work with.

    K

    Kalen CarlsoniiiyyrwRyEthewe
    5

    We had the best experience working with Dino! He was very knowledgeable and made sure we knew and understood all of the features our new van had to offer! Highly recommend him to anyone looking for a new vehicle!

    L

    Lee Bezotte
    4

    I would buy from Dan Deery again. We didn't agree on what "excellent condition" meant, but they were willing to negotiate a deal I was happy with. Wally did a great job answering my questions. He was friendly, patient, and I would recommend looking him up when visiting the dealership.

    J

    Jillian Pietan
    5

    Had a wonderful experience buying a Pacifica! Matt and Dylan were wonderful to work with. Dylan gave me a great price on my trade in and I got into a new vehicle the same day. There was no rush, and I didn’t feel pushed around. Got the Pacifica I wanted with all the features I was looking for in my price range! They made buying a new vehicle easy, fun, and stress free! I would definitely recommend anyone to buy a vehicle from Dan Deery Waterloo!

    M

    Martina Nielsen
    5

    Jeffrey Coleman was a-mazing. Purchasing a car can make you feel pretty anxious but he made me feel super comfortable & confident in my decision. He was also insightful & didn’t beat around the bush. Just an all-around great experience!

    C

    Chris Casey
    5

    We had a very good experience purchasing our used 2014 Jeep Wrangler Rubicon from Dan Deery! We decided to travel over an hour from our home to look at their selection due to an usually high number of used inventory! We also knew that they would have very competitive pricing from the online research we did. We met Dino at the door and he took our information and got to know us and our preferences and had several vehicles to look at right away. We drove a 2020 Wrangler and they, by far, had the best pricing for that model year, trim package, and mileage that we had seen yet! But we just weren't quite happy with the look. They informed us of a trade in that would be coming a week later that would likely fit our needs! And did it ever! They sent us pictures by text and stayed in communication when the jeep would be arriving! We made the trip back to the dealership the day the jeep arrived and it met every expectation! Including price point when compared to the many jeeps we had already research all over Eastern Iowa and on the internet. Needless to say, we agreed to a deal and we are extremely happy with our purchase! Dino was really great through the process and was very knowledgeable on the mechanical aspects of the vehicle. He was very humorous and enjoyable to engage with. He worked extra late on a night he usually has off to make sure we were happy with everything! We would recommend Dan Deery to anyone looking for a new or used vehicle at this time. No doubt they price as competitive as anyone and their customer service was top notch!!

    T

    Tim Nead
    5

    Went in for an oil change under a warranty we purchased from a Dodge Dealer in AZ. These did quick work and accepted the amount they paid as payment in full. No out of pocket. That really helped us out after a bad experience with our mover and being charged more than expected.

    M

    Mikie Tharp
    5

    Great experience (again) as this is our 3rd vehicle purchased from Dan Deery. Very helpful and patient as I came in undecided with what I was leaving with. Wally was great to deal with and when the time comes we will be back!

    T

    Tim Klang
    5

    Great experience with buying a used car. Dino Snyder helped me find a good used work car. They had more inventory than most dealers. I drove 90 miles because of that.

    M

    Mekayla Cannon
    5

    I worked with Max 4 years ago and he was great back then too. So glad I got the chance to work with him again to find the perfect vehicle! Super personable and great to connect with too!

    D

    Daniel Stoner
    5

    Went to look at a truck today. Loved it and the sales woman Nadea that i was working with to buy the truck. She and the sales team worked their magic and got me my dream truck. She even helped me move everything from inside my old truck into the new one. Loved the experience and plan on going back again when my wife is ready to trade her car in.

    K

    Kayla Freeland
    5

    Matt Snyder was very professional, very honest and down to earth, and he treated us like we were VIP the whole time! Would definitely recommend him to anyone and will work with him in the future! :)

    T

    Ten Dash Four
    5

    Nadea was amazing to have as my sales associate! After a horrible experience at another dealership I was skeptical about purchasing a new vehicle. She listened to my needs and was very knowledgeable of the vehicles I was looking for. As a female myself, it was a breathe of fresh air to not have the typical “sales man.” It’s not easy being a female in a man’s world, I know from my own job experience, but she was very knowledgeable about the vehicles options, engines and very attentive to what I was looking for. (P.s. any females out there looking for a good sales associates that you can relate to, ask for Nadea!!) All the staff were very willing to work with us through to the end! Was a great experience working with the Dan Deery group, I enjoyed working with all of their staff!

    N

    NCasey
    5

    My husband and I had a wonderful experience purchasing our Jeep Wrangler at Dan Deery in Waterloo. Dino Snyder, our sales consultant, went above and beyond to make sure we were well taken care of throughout the entire process. We will not hesitate to buy another vehicle from Dino at Dan Deery. Nicole

    B

    Beautifully Stylelash
    5

    We were coming from WI to Iowa to buy a car I found online!! Working with James Bratcher and everyone at this dealership was so easy!! When we pulled up, they had my new car out front with a big red bow on it!! Super fun to pull in to see that!! And the inside and outside of this car was immaculate!!! I HIGHLY recommend purchasing your next car from James Bratcher and this dealership!!!

    k

    kenny tran
    1

    Inquired about purchasing a 2020 GMC Sierra Denali. Got everything lined up with the salesman to come purchase it this Friday evening or Saturday. Got the pre approved credit application process submitted and ready. I received a call from there sales manager saying they won't sell me it anymore unless I traded in my vehicle. I told them I don't want to trade it in and will purchase the truck without a trade. Manager in a rude tone of voice to say can't do business with me without a trade. I told him I'll go buy another truck from another dealership that's more friendly. I'm aware inventory is short and trades would be ideal for the dealership, however I was never informed before hand that I couldn't buy the truck without a trade. Unprofessional business operations here at this dealership.

    Response from the owner

    Kenny--thanks for taking the time to review our company. We offered a very aggressive trade value and have the cheapest 2020 Sierra in a 500 mile radius. Like all other dealers, we are actively looking to acquire vehicles and trade opportunities. Just as you decided to shop your best trade value around your hometown of Omaha, we have decided to wait for a deal that makes more sense for our store.

    J

    Justin Penwell
    5

    Jeff, Jamie and Dylan were great. I have bought 4 vehicles from them in the last 5 years. Made the mistake of looking around at a few other dealerships and the service was no where near Deery's.

    C

    Carey Bass
    5

    Max was amazing. I will tell everyone that looking for a new car to get a hold of him. We were looking at a jeep and my payments were hiring then I wanted so he went out of his way to find me a jeep that the payments were good for me.

    K

    Keagan Houston
    1

    Buying the car was easy, any interaction we had with them afterwards we had to hold their hand the whole time (calling, stopping in, etc.) To make sure they were doing their job. If you want the dealership to have any accountability with anything at all after you sign your sales agreement, don't buy from Dan deery.

    B

    Benjamin McQuade
    5

    Dino was great to work with in getting our family a new vehicle. We live in Des Moines and had to do some initial communication via text and email. He was prompt and responsive. Dino is also down to earth and a straight shooter. They don’t call him “get it done Dino” for no reason!

    S

    Shaun and Miranda Bistline
    5

    Nadea was fabulous. I had no idea what kind of vehicle I wanted. She went on numerous test drives with me and even let me drive her own personal vehicle. I fell in love with her Dodge Durango and she found one with all the bells and whistles at a great price. It is perfect!!

    A

    Alex Dana
    5

    Nadea was great to work with! She made it so easy to find the perfect car and gave personalized attention throughout the whole process. I would highly recommend her!

    D

    Dylan Dean
    3

    Bought a 2015 Ram 1500 from them. They did not have the correct mileage listed, truck was not inspected. Battery died the day after I bought it they replaced it. Then the rear driver side break exploded. Damaging the ABS, Ebrake, and Rear Axle. Total cost of damages 2.2k. Told them not to have it brought out to the Waterloo dealership unless they were gonna fix it for free. Had it towed from Cedar Rapids to waterloo, they did an inspection, decided not to fix it for free. Now my truck is stuck in waterloo. Edit: Dealership ended up workin with me on this. Part of this deal is taking responsibility for buying as is and not opting into the warranty. Wheras I am have now confirmed that this dealer did not inspect this vehicle, they did knock 1.5k off the price to repair. 700 is still a steep repair bill but at least they tried to do right by me. Trying is better than just ignoring me and so far it seems like they did a fine job repairing the truck. I'll know after I get it looked at by a 3rd party. I should mention, the shop didn't do an inspection post repairs. So do with this what you will.

    C

    Courtney Hayes
    5

    Marshall was awesome and very down to earth. Manager won't haggle but can take a joke and your money. Fair business. Thanks Marshall for a great truck!

    M

    Mary Pettit
    5

    We love Dan Deery Waterloo! Stopped in to see Vickie, the BEST car salesperson ever. She really knows how to take care of us. We will definitely wiil be back when it is time to get our next vehicle. We will enjoy or our new 2022 Ram. Thanks Dan Deery the abosolute best dealership in the Cedar Valley.

    J

    June Sorensen
    5

    INCREDIBLE customer service! Vickie Butler is definitely the person to see. She works miracles with bad to no credit. Trust me. She is a wonderful person!

    J

    Jess Timberlake
    5

    When I walked in to trade my car in I let them know off back what I was working with Dylan V took that info crunch some numbers showed me two cars by the end of my visit I drove off with one of them. I like the fact he did not waste my time and made sure I was happy with my purchase. Thank you

    K

    Kaitlin Eiselstein
    5

    Dino was fantastic. He was down to earth and hilarious. He made the experience beyond thrilling. Dan Deery is a great dealership.

    D

    Derek Weber
    5

    Nadea did a fantastic job of getting us into a car that worked for our growing family. She diligently looked for vehicles that fit our needs and our budget!

    B

    Bryce Johnson
    5

    They were very helpful super polite got in and out in under an hour and a half the car buying process was easy and full of details they gave a great deal with the impala I would highly recommend going here to buy a car.

    A

    Ashley Cornish
    5

    We had really great experience with Dan Derry when trading our suv in over the weekend ! Matt and Dylan are awesome to work with

    K

    Katie Hibbs
    5

    Worked with Max Shower to buy a new car. Great guy who made the buying experience go smoothly. 10/10 recommend.

    L

    Lucas Ott
    5

    Very kind, courteous, and helpful! 100% will shop there again for my next vehicle! Hit Nadea up for all your automotive needs!

    R

    Rebecca Franko
    5

    Matt was great. Very easy to work with. Love our new Jeep!

    K

    Kimberly Connelly
    5

    We are the jeep family!!! Love this place great friendly helpful people to work with. We have bought 3 jeeps so far in this family.

    C

    Chuck Duggan
    5

    Matt Snyder and Dylan Deery were very friendly and helpful will definitely be back to buy from them again

    C

    Carissa Merrick
    5

    Nadea was awesome. She took the time to get me into a vehicle that would not only fit my work needs as a travel nurse within our county but also my family needs. She made sure I was comfortable with what I was driving and my payments. She went above and beyond and I cannot thank her enough. Totally recommend!! This only allowed me 5 stars but I would rate 10 stars if I could. Thank you so very much!

    J

    JJ White
    5

    This place is amazing!!!!!! The whole experience was outstanding. I'm 3 hours away so everything was done over the phone and through texts. Everything was exactly as I was promised and was so smooth!!!! Huge shout out to Tyler! I bought a pink jeep and he showed up with a pink hat and shirt on. Was the icing on the cake. Highly recommended this place! 10 stars!! Tyler was a rockstar!!

    E

    Ethan Saunders
    5

    Vickie was extremely helpful in the purchase of my ram. She addressed every concern I had quickly. Made the buying process easy. Would buy from Dan Deery again.

    R

    Ronald Tenge
    5

    Dan Snyder was very polite and very informative. He made my car buying experience a real pleasure. I will definitely send him referrals!

    D

    Dalton Nichols
    5

    The sales staff at Dan Deery motors is excellent, that’s why I choose to always buy a vehicle from them! The managers and sales people are always professional, my salesman Max Shower hit the nail on the head with my new truck! Absolutely love the color!

    M

    Mark Pierson
    5

    Great experience working with Nick and Dylan. Purchased my ram 2500 online had never done anything like that before. Both were very good in walking me through the process and answered all the questions concerning the deal and vehicle. When I arrived vehicle was just as they had stated no surprises. I would recommend this dealership to anyone.

    Response from the owner

    Mark, thank you for your review and the kind words. We are pleased to hear that Nick and Dylan got you squared away on your Ram 2500. We hope that the truck has been as good to you as you were to us. We appreciate you having the confidence to recommend us. We look forward to the opportunity to assist in any future vehicle needs.

    T

    Toniette Clark
    1

    I want to start off by saying i absolutely hate leaving bad reviews, id almost rather not leave one than to leave a bad one but i am beyond frustrated with this location. I’ve taken my business to them 2x and both times my vehicle was misdisagnosed. The first time i was having starter issues, after paying $400 to have it fixed it…15 minutes after leaving the dealership it still is having the same issues. Smh had to pay another diagnosis fee plus 300 more dollars to fix something they missed! The second time around i took it in because the Heat went out, i specifically asked them to make sure they look it over thoroughly because of my experience previously. I got quoted a price of $440, picked it up and they tried to charge me a extra 100 dollars, i got them to fix it because id recorded the phone conversation and had proof of what i was quoted. Left with my vehicle, only to find out the issue was NOT fixed. Now they're trying to tell me i have to pay an additional diagnosis fee if they look at it again. Im frustrated beyond belief because what is the point of a diagnosis if theyre not finding the real issue and correcting it i feel robbed. You'd think this being the dealership someone wouldn't have to deal with these type of issues, its the main reason i came to them. Im always willing to pay the little extra for quality vs convenience but at this point i feel like damn if i do damn if i dont.

    H

    Holly Harman
    5

    Nadea was awesome to work with! She’s super friendly and knowledgeable. We will definitely come back for our next vehicle.

    T

    Tyrone Fudge
    5

    Big shout out to Vickie at Dan Deery. Very helpful, efficient, and willing to work to get you in a good car. Came in last minute with a bad transmission and Vickie got me taken care of!

    I

    Isabel Lopez
    5

    Went in with last minute transmission issues on my car and Vickie was able to get us a new car by the end of the night! She was very understanding of our situation and didn’t want us walking out empty handed!

    S

    Shannon Reese
    5

    Bought 2 vehicles from Dan Deery and have been very impressed with everything about my experience. Great customer service, very knowledgeable and friendly salesman. Would definitely recommend Tyler, he's been extremely helpful and patient. He took a lot of time and helped me find the perfect vehicle for my needs. Bought another vehicle from Tyler, he’s absolutely the best!!! Totally trust him! Bought this one Feb 2022. Talk to him, he’s super helpful and not pushy! Literally the best!!!

    Response from the owner

    Thank you for your 5 star review ! We appreciate your business !!

    l

    lindsay bates
    5

    Nadea was amazing. Between her and Brian I was able to find the perfect car for me and they ended up saving me almost $300 a month from my old loan to my new one. Nadea is the gal to go to at Dan deery.

    M

    Mitchel Lange
    5

    Down to earth, straight to business, and no red flags. All in all, great service.

    S

    Shaun and Miranda Bistline
    5

    Nadea was fabulous. I had no idea what kind of vehicle I wanted. She went on numerous test drives with me and even let me drive her own personal vehicle. I fell in love with her Dodge Durango and she found one with all the bells and whistles at a great price. It is perfect!!

    J

    JJ White
    5

    This place is amazing!!!!!! The whole experience was outstanding. I'm 3 hours away so everything was done over the phone and through texts. Everything was exactly as I was promised and was so smooth!!!! Huge shout out to Tyler! I bought a pink jeep and he showed up with a pink hat and shirt on. Was the icing on the cake. Highly recommended this place! 10 stars!! Tyler was a rockstar!!

    K

    Kim Wrage
    5

    James bratcher and Matt Snyder. Great guys to work with

    E

    Erica Mccain
    5

    I had an awesome experience at this dealership! Banning helped us find our used car at a very good price! He also helped us trade in our vehicle and made this a very easy and stress free process.

    J

    Jackson Adventures
    5

    We worked with Matthew Snyder and Dylan Deery they were both very helpful and were on top of getting back to us! Very happy with our service!

    O

    Olivia Renken
    5

    Vickie was awesome! She was so extremely helpful and answered all my questions!

    B

    Brook Rasmuson
    5

    Nadea was AMAZING! Highly recommend her, she knew what she was doing, and made things happen a fast as she could for us! If you want a non pushy sweet salesperson pick her!

    L

    Linda Michael
    5

    Max Shower is a great salesman and is very easy to work with. He is always willing to help us out.

    A

    Ada Watley
    5

    Very kind, very determined to find a good vehicle for my boys and I. It was great working with Viki butler 10/10 recommend.

    J

    Jena Hare
    5

    Matt and Chris made the long distance buying process of my jeep so easy! A great experience!

    J

    Jerred Veverka
    5

    Found exactly what I was looking for online from here and staff was extremely friendly and helpful especially Robert the salesman I dealt with was no pressure answered the questions I had and took care us from beginning to end.

    Q

    Quentin Gardner
    5

    So, would like to shout out to the people at Dan Deery Chrysler Dodge Jeep for the great service we received on 6/19/21. Matthew Moody of starting my online choice. Dylan Deery for being quick and knowledgeable in the process of leasing and buying with great incite for both to help make choices easier. Michelle Jenison, you made the process as smooth as you could for us, we never felt pressed to buy as I have in other dealers, you are there with answers no matter the question and just awesome to work with as with everyone. Memo was awesome with the financial side as painless as possible and Scott for walking us through the vehicle. Excellent job and thank you all so much. Will send people your way if they want a vehicle.

    Response from the owner

    Quentin, thanks so much for taking the time to leave a review and share your experience. Also, thank you for the business! We are extremely happy to keep you in the Jeep family and we look forward to performing your complimentary Jeep Wave service throughout your ownership. Enjoy these beautiful summer days with your new Gladiator!

    J

    Jayni Hirth
    5

    We worked with Jeff Coleman - he was helpful, informative, and made it such a positive experience without any pressure!

    A

    Amari Aliyah
    5

    Vicky was very helpful with finding me that car that I wanted! Taking all of the amentities that I wanted and making sure I walked away happy!

    P

    Patti Juhl
    5

    Nadea was wonderful to work with. She was so helpful and knowledgeable. She helped us find exactly what we wanted. We appreciated her patience and how she looked after us. It was a great experience.

    G

    George Laurie
    5

    I bought a f-150 from here and I got a great deal and my sales lady really knew her trucks she took really good care of me and made the whole process smooth as silk if ya go out there look for Nadea shes on top of it for sure !

    A

    Ashley Ferch
    5

    Overall, I had a great experience after getting in contact with Andy Page and Shane McCollow. Both were prompt and willing to answer all my questions. Definitely the guys to go to if you want to avoid the "awkward" sales process! Great customer service and their help (which was above and beyond) was greatly appreciated!

    D

    Dalton Zett
    5

    Absolutely phenomenal experience purchasing my vehicle. I was never pressured at any time. I was allowed to inspect the vehicle without being distracted and had answers to all of my questions answered promptly. Staff was friendly and courteous. When working with their finance department it was also stress free and very upfront. The car was spotless at delivery and I felt they genuinely cared throughout the whole process. I have nothing but positive things to say about my experience at Dan Deery and will look to them for future vehicle purchases. Truly top notch.

    L

    Leigha Kolesik
    5

    I just purchased my first car with the wonderful team at Dan Deery in Waterloo. Vickie Butler and Chris went above and beyond to not only ensure I made the perfect purchase for my family, but also ensured that I was able to afford it! I wouldn’t go anywhere else when it comes to car buying. I will remember the experience I had there forever and also the wonderful sales team that made my dreams come true. Thank you so much Vickie and Chris!!!! You’re the best!!!

    A

    Angelina Adam
    5

    We do a lot of business through Dan Deery. We have always been impressed with how they handle business. They make you feel like you are a part of the family there which is nice since we spend so much money there. Our salesman, Dino Snyder, was quite helpful and so upbeat and really good with our kids. He made it a great experience for them as well! Will be happy to do business with him again!

    T

    Taylor Crosby
    5

    Awesome dealership. Salesmen are very knowledgeable and will ask for the sale in a no pressure manner. No hidden fees at all. The purchase invoice is what you pay to walk out the door. They did offer an extended warranty but dropped it after I gave the first no. This is how car buying should be. Would highly recommend to anyone buying in the Iowa area

    J

    Jacob Gleason
    5

    Dino sold me my 2012 Audi A8 this week and gave me probably the best customer experience I have ever had! He was helpful not pushy and willing to go to bat for us! As an ex car salesman I can tell you that these guys work very hard and that when a salesman like Dino comes around to help they deserve every penny of appreciation! Dino was a rock star and I will be telling everyone I know about the experience we had at Dan Deery Jeep!

    D

    Doug Gardner
    1

    Had a great salesman. After that the service department has been terrible. I Let the first experience slide and made the mistake of taking truck back there. 13,000 miles on a ram 2500. Waited 4 weeks to get a power steering pump to get here and installed witch is fine I get times are crazy. The thing is the power steering pump didn't fix my truck, now it needs a power steering gear box with is also on back order. Communication has been terrible through the whole situation. I will never do business with them again. I will drive 45 minutes to independence or Waverly. Waverly was great at fixing the first problem Derry missed.

    C

    Cassandra Gissal
    5

    Drove from 4 hours from WI to purchase a Jeep at Dan Deery. Tyler, Cody, & Mike provided the best experience I’ve ever had dealing with a vehicle. Customer service at its finest - patient, knowledgeable and timely. Words cannot express how pleasant our experience was, but I’ll say this: we are converted life long customers.

    J

    Jason L'Odense
    5

    Tyler and Cody provided an outstanding buying experience! Start to finish they communicated well and ensured all was sorted through delivery and after (minor warranty joy). I would highly recommend working with them and Dan Deery! Well worth the 12 hour drive from Colorado.

    B

    Bryan Jacquot
    5

    I ordered a 2022 Ram TRX from Dan Deery in Sept 2021. Cody provided amazing customer service, from initial inquiry through delivery. Consistent weekly updates on the build process, clear communication with clear expectations on price protection, and smooth delivery. When Cody was out, Tyler stepped in and kept the process seamless. Will definitely put Dan Deery on the top of my list when buying my next vehicle.

    G

    Gabrielle Wrage
    5

    Vicky is awesome! She wasn’t pushy at all and really cared about my concerns. She’s very real, which helps when buying a vehicle! I will definitely recommend her to anyone I know that is looking to purchase a vehicle! Vicky also is very knowledgeable, which helped with the car buying process!

    B

    Barb S
    5

    After a year dealing with multiple dealerships I finally was able to make a deal in only one day after contacting Vicki! She heard everything I said and honored my wishes. She is an All-Star! You can a buy a vehicle anywhere but if you want a great experience then go to Dan Deery in Waterloo and ask for Ms Vicki! I love my Ford Expedition EL!!

    J

    Judd Shipper
    5

    I just purchased a Porsche 2019 Carrera T with just over 11,000 miles. I am 53 years old and I have purchased a lot of cars from a lot different dealerships. This dealership is first class all the way. They had Charlie picked me up from the airport in Cedars Rapid and drive over 50 miles to the dealership in Waterloo. Charlie was great and so pleasant to hang out with. He also drove me back to the airport. What a great guy. Thank you for the Cookie. I would also like to call out Dylan Deery, General Manager and Dylan Vanderwerf, Sales Manager. Both these guys are trustworthy and are there to build long term relationships. I told my wife that the next car we buy will have to come from the Deery family even though we live in California. Charlie probably would not mind driving the car to. Thank you everybody for you kind hospitality and making me feel important. Great Job!!!!

    A

    Amber Futrell
    5

    Robert was great to work with! He made the buying process easy and they were great working on my car’s trade in value with me to make sure I left happy. Highly recommend.

    S

    Savannah Weeks
    5

    Matthew was incredibly helpful and professional! He worked with us and our needs to get us a vehicle we wanted for the right price! We will be going back to him for any future needs! Highly recommended!

    M

    Morgan Underwood
    5

    We called to come look at a vehicle the same day and Nadea was amazingly helpful over the phone before we got there. She had the vehicle pulled up and ready for us to drive before we got there. She had even tested it herself to see if there were any issues she could see. She was so knowledgeable and sweet and helped us work through our budget with Jamie's help. They helped us to come to an agreement the same day without being high pressure. This was super helpful as we live close to an hour away and are expecting a baby any day! We will come back to see Nadea!

    B

    Brandon Schares
    5

    Great pricing on the vehicle and warranty coverage. Nadea was great to work with. She had the vehicle ready for a test drive as soon as we arrived. Nadea was very down to earth and easy to work with. She genuinely seemed interested in helping the customer and not just worried about making another sale.

    D

    Derrick Christopherson
    5

    Our salesman was very friendly and knowledgeable! It was clear that he wanted to make sure all of our many questions were answered thoroughly. It was a very pleasant experience - highly recommend! Oh and they have cookies and popcorn!

    S

    Sydnee Parrott
    5

    Jeff Coleman did an amazing job at getting me set up in a new vehicle. Made sure everything was taken care of before I left with it. Went above and beyond for me. Would absolutely recommend him for anyone looking for a new car!

    H

    Haley Schwarz
    3

    Great dealership. The one down fall was my sale person promised they would vacuum and clean the interior portion of my car. When I purchased the vehicle the car was filthy inside. I actually found a few items from the previous owner, therefore I know it was not cleaned. I had to go out and get the back detailed as well after purchasing due to the amount of dog hair left behind. I was also told I would receive a second key phob. The sales person told me she would contact the previous owner about that, and I have had the car over a week and have not heard anything about the key phob.

    C

    Casey Adams
    5

    Awesome experience, went exceptionally fast so not alot of waiting. Deno is a great personable salesman that made the experience comfortable and relaxing. Highly recommend looking him up if your in the market for a new vehicle.

    N

    Nicholas Becker
    1

    Brian is a con artist and sold me a piece of s*** car for far more than the value of it. He made it sound like the problem was spark plugs but it was something that cost me 2,500 to fix. I do not recommend buying from this guy or the company he works for.

    J

    Jania Barth
    5

    If I could rate Jeff a 10 I would, he is the nicest man and the easiest person to talk too. I was nervous buying a car today and he made it so welcoming and easy. Bought my dream car and I can’t thank Jeff and Dan enough for all the help today!! Telling all my family and friends this is the place to go!

    D

    Dakoda Pepperling
    5

    Vickie Butler was very helpful during our whole process, she was patient and willing to test drive and look at as many vehicles as we wanted. Would highly recommend her to anybody looking to purchase a new vehicle!

    N

    Nate
    5

    Was one of the best experience I had at any dealership. James bratcher was great and very helpful, Brian gitch got the deal through and Dylan deery got everything squared away. I appreciate the speed and care spent finding what works for me.

    G

    Ginger Webb
    5

    Nadea is amazing! She got me in a car same day and was so easy to work with. She stayed within my budget while getting me into exactly what I was looking for. I was referred by my friend Samantha S and I’m so glad I worked with Nadea. I’ll definitely be going back to her for my next car!

    D

    Dave Wilson
    5

    Maximum Shower was a complete professional and stand up guy! I live two hours away but chose to take the drive and purchase from Dan Deery because of him. Thank you for the new truck and hospitality!

    R

    Rebecca Kuper
    4

    Zach was great to work with!! Very friendly and easy going. Very knowledgeable and willing to work with with us on what we wanted in a vehicle. We'll be back to work with him again.

    T

    Tiffanny Ledesma
    5

    James Bratcher was very helpful and informative in helping us purchase a vehicle. He found out extra information we needed to know. Highly recommend exceptional service.

    M

    Matthew Schindel
    5

    Highly recommend working with the team at Dan Deery in Waterloo! This is our second vehicle in the past few years. They have given fair trade in values and great service working within our schedules as working parents. Thanks Deery team.

    C

    Christopher Benning
    1

    Worst dealership around here. Sold me a vehicle with a cracked drive shaft, bad key cylinder and currently a few months down the road it's misfiring. This vehicle was not road worthy when sold and was a hazard to my safety. Dealership insists that i have to deal with it because I signed the paperwork. I get it but when my safety is at risk and the salesman insists that we have to take the mid speed back roads for the test drive to cover up the violent shaking at 65+mpr. Im out $10k plus the parts i had to cover up until the misfire. Dealership is not willing to talk about the issue outside of saying they are not responsible for the condition of the vehicle. Never again

    Response from the owner

    Christopher--thank you for taking the time to leave us a review. We are disappointed to hear of your dissatisfaction. However, you did purchase a wholesale priced vehicle and we did make you aware of it's condition-based price prior to your purchase, roughly 9 months ago. If you have further concerns, you are welcome to reach out to the General Sales Manager, Dylan Deery, at 319-233-5000.

    H

    Hatchlings & Hens
    5

    Nadea was very honest & accommodating. Very easy to get a hold of and willing to work with us to get within our budget. We would definitely work with her again!

    D

    David Riggle
    5

    Vickie, was excellent to work with. This is the 3rd Vehicle I have purchased at Dan Deery. My experience was excellent and I am enjoying my new vehicle.

    S

    Shebly Buklre
    5

    Nada is super helpful and super nice and I would definitely recommend her too anyone that is looking for a new or used car. She is so amazing and I definitely would come back and buy a new or used car from Nada.

    T

    Tori Housley
    5

    Vickie was very kind and helpful. She just helped me purchase my dream car!! Definitely will be a returning customer

    L

    Lindsey Sweetman
    1

    Terrible service. Took 4 hours to buy a car! They didn't get the smoke smell out or wash the car while we waited. I traded a vehicle in and they only took $1,500, turned around listed it for $6,000.

    Response from the owner

    Thanks for taking the time to review us and for your business, Lindsay. There are many factors that go into a vehicle purchase that can affect the length of transaction. As for your trade, with over 200,000 miles there were some service needs that need to be addressed and between that, detailing, advertising, etc. the costs add up quickly. If you’d like to further discuss your experience or deal, please reach out to Dylan Deery, General Sales Manager, at 319-233-5000.

    A

    Adam Collins
    5

    2022 Ram 2500, Royal Blue. WG did an awesome job! He had it cleaned and ready to go. I was out the door with it in an hour! WG fought for me a deal, really worked for the customer!

    S

    Sarah Medina
    5

    Our sales person, Max, was great!! A very great and easy process! I love my new Jeep!

    N

    Ness
    5

    Amazing staff! Dustin Deery and Kaleb were very helpful in finding me a vehicle I felt comfortable in, Dustin kept mentioning that he only wanted me to make sure I am purchasing something that feels right! I did not feel pressured at all to buy a vehicle, thankfully they had exactly what I was looking for at an amazing price! Waiting area has treats and drinks, the service center is quick at fixing things and you do NOT need an appointment for an oil change!!! 12/10 would recommend!!!!

    Response from the owner

    Thank you for your 5 star review !!

    J

    John Patterson
    5

    A great group who made me feel like part of the family throughout the experience. They gave me a reasonable offer on my trade, and they went out there way to take care of a few issues on the vehicle I purchased. I would definitely buy from Robert again. Dylan and Memo also made the experience fantastic. Thanks, guys!

    Response from the owner

    Thanks for the 5 star review John! Robert, Dylan And Memo appreciate your feedback! Enjoy the new car!

    T

    Trisha Robinson
    4

    Great service, helpful and always with a smile. Thanks again. So far I love my 2017 Buick Enclave!

    J

    Jordan Hagedon
    5

    Great service from the sales team and especially Marshall on short notice! They were very patient with us. We’ll continue to do business here!

    J

    Jenny Roth
    5

    I recently purchased a vehicle from Jeff. I told him what I was looking for and Jeff found it in a day! He was great to do business with. I felt that Jeff truly had my best interest at heart. I would rate 10-stars if possible. Go see Jeff!

    S

    Shante Wallican-Nesbit
    5

    I had such a wonderful experience at Dan Deery while buying my new vehicle! My salesman Tyler was knowledgeable, attentive, and patient with me as I narrowed down my search. Tyler made this the smoothest vehicle purchase I have ever made, and I would definitely recommend him and Dan Deery to shop with! Also, Memo in finance was super helpful, and knowledgeable as well and made sure that I was aware of what I was getting and that I could be confident in my purchase! If you are looking for top notch service, you will not be disappointed!

    A

    Ashley Grobe
    5

    I recommend checking out Dan Deery Chrysler Dodge Jeep! Dino is both professional and personable, making this experience fun. You can tell he’s passionate about his job and enjoys working with clients and finding the best solution for them.

    Response from the owner

    Ashley, we appreciate you taking the time to leave a review. As we are always looking to provide the best experience for our customers what could we improve on that would help you to be more confident in leaving a 5 star review?

    M

    Matthew Buckley
    5

    I must say every time we go to Dan Deery we look for our sales man Cody Surh! He's the best man to get you into the right vehicle you and goes above and beyond for his customers! Thank you Cody! Your the BEST!

    S

    Steve Merrill
    5

    I recently purchased a used dodge from Zach at Dan Deery Chrysler Dodge Jeep in Waterloo Iowa. The vehicle was as advertised and at a very good market price. Everyone was very easy and professional to work with from Zack our sales person to Memo the finance director. Thank you all for a very pleasant experience, we will definitely shop their again !

    Response from the owner

    Steve, we appreciate you taking the time to leave a review and the kind words. We are pleased to hear that both Zach and Memo were able to get you all squared away. We hope that the Ram has been as good to you as you were to us. We look forward to the opportunity to be of assistance in any future vehicle needs. Thank you

    A

    AF
    5

    Excellent service! Not pushy and worked with us on the perfect family vehicle. Would come back again!

    S

    Shannon Conrad
    5

    Max Shower is an awesome salesman. He was very professional and got me in my new vehicle right away. The process was super fast and easy. Dan Deery has the best selection of vehicles in the Cedar Valley hands down!!

    M

    Marcus Viar
    5

    As always, when buying a used car, I'm a bit leery working with used car sales people. I've been lied to by a few of them in the past. I just don't like all the sales tactics that some of them use. When I went into Dan Deery I had my guard up and was ready to leave without buying a car if anything smelled fishy. But they turned out to be straight forward with me and came down to my second offer price. I only paid a couple hundred dollars over KBB's private party sale price. In my experience used car dealerships price their cars a lot more than the private party price and won't come down anywhere near it. I could tell they understood that I had been burned on deals at other places in the past and they were determined to show me that not all car sales people are just out to make a quick buck at my expense. I was pleasantly surprised to find a good car at the price I wanted to pay at a dealership. I'm sure we'll go back to Dan Deery, in Waterloo, in the future when we need another car.

    A

    Anthony Houska
    5

    This is our second time in to work with the salesman Zach Bruns. Once for a brand new Jeep which him and the finance team worked awesome with us bringing our own check from our own financing, in and out within half hour no hassle. Then today we did a trade and once again no hassle, kept to the budget and didn't push me out of it and also let the bank make the real decisions without guessing and playing the back and forth game.

    A

    Aubreigh Schmidt
    5

    Absolutely loved working with Michelle! This was the first dealership I felt like I walked into and wasn’t peer pressured into buying.. she was so helpful, so understandable and so relatable! She was awesome! I 100% recommend working with her. She made buying my new Jeep an amazing experience! Thanks so much! We will be back to see you in the future!!💗

    Response from the owner

    Aubreigh, we appreciate the kind words in regards to your visit to the dealership. We are pleased to see that you had such an enjoyable experience. We are pleased to provide such a pressure free experience. We hope that the Grand Cherokee has been as enjoyable to own as it was having you in the dealership. We look forward to the opportunity to assist you in the future. Thank you

    C

    Crystal Bertholf
    5

    We traded in a Jeep Grand Cherokee today with Max for a Durango. Max helped us get to a spot where we felt comfortable with the trade and with the purchase, all while being a good conversationalist. Thanks for all the help!

    A

    Aaron Hansen
    5

    Great experience every time I've bought a vehichle from this dealership. Great sales team and a service team. Knowledgeable employees. Stop in today and ask for Vicki, Nick , or any other sales associate . They will succeed your needs for your new vehicle.

    K

    Kadi Wright
    5

    If you are looking to buy a new car I recommend working with Jeff Coleman! He will make sure he finds you the best car within your budget and is awesome to work with!

    B

    Brandi Larsen
    3

    After looking for months, I finally found the perfect Jeep Cherokee. I called the dealership hours ahead of time, I’m hopes they would have it ready. They were surprised when we arrived. It was a trade in, not clean yet and nearly no fuel. The salesman treated me as if I were an inconvenience to him on a Saturday afternoon. One paperwork was under way, I asked about having it cleaned and some fuel, he told me that wasn’t something they provided.

    A

    Amari Aliyah
    5

    Vicky was very helpful with finding me that car that I wanted! Taking all of the amentities that I wanted and making sure I walked away happy!

    N

    Nichole Brady
    5

    Matt was awesome to work with! Thanks for all your help!

    K

    Kelsie Dahlen
    5

    Nadea is hands down the absolute best. We could tell that integrity is one of her core values and never felt like we were being pushed into something that wasn’t right for us. She brings an entirely new experience to the automotive industry and we recommend her, highly.

    L

    Lindsey Sweetman
    1

    Terrible service. Took 4 hours to buy a car! They didn't get the smoke smell out or wash the car while we waited. I traded a vehicle in and they only took $1,500, turned around listed it for $6,000.

    Response from the owner

    Thanks for taking the time to review us and for your business, Lindsay. There are many factors that go into a vehicle purchase that can affect the length of transaction. As for your trade, with over 200,000 miles there were some service needs that need to be addressed and between that, detailing, advertising, etc. the costs add up quickly. If you’d like to further discuss your experience or deal, please reach out to Dylan Deery, General Sales Manager, at 319-233-5000.

    B

    Brook Rasmuson
    5

    Nadea was AMAZING! Highly recommend her, she knew what she was doing, and made things happen a fast as she could for us! If you want a non pushy sweet salesperson pick her!

    J

    Justin Heath
    5

    Second vehicle purchased from this dealer in the last month. Both buying experiences have been simple, no pressure and friendly. The staff is warm, inviting, knowledgeable and, in my opinion, best in class. Safe to say we’ve found the dealer we’ll do business with for the long haul. Outstanding experience, all around!

    Response from the owner

    Justin, we appreciate you taking the time to leave a review on your visit. We are pleased to hear that you have had such an enjoyable experience over your last couple visits. We hope that the Grand Cherokee and Ram have treated you as well as you have treated us. We are thrilled to hear that you would consider us to be your most trusted dealer. We look forward to the opportunity to assist you on your vehicle searches in the future. Thank you

    j

    jasmine kolling
    5

    Had the best customer service experience with Nadea. She was very knowledgeable about the vehicles I was interested in. She went above and beyond to find the vehicle that I wanted!! I would highly recommend her if you are looking to buy a vehicle.

    A

    Adonna Peters
    5

    our salesman was Matthew Snyder was such an amazing salesman...VERY helpful and conciderate... we purchased a 2011 Tahoe LTZ and are absolutely in love with our new vehicle...I would recommend Matt as your salesman ANY TIME...Hope he gets ALOT of customers asking for him because of this review... our whole experience with Matt and Dan Deery personnel was not in any way stressful and we were never pushed to gwt any vehicle other than what we were interested in... Overall I would suggest ANYONE to make their next purchase from Dan Deery(waterloo store) and especially to ask for Matt as your salesman...He will treat you right and you will be happy with how he treats his customers... Thank You, Adonna Peters

    d

    dakota houston
    1

    !UPDATE! the dealership now refuses to stand behind the warranty that they sold me void. I bought a 2013 ford focus ST about 6.5 weeks ago. I had to take the car in because after a week of driving it the rear main seal was bad and the car was losing 1qt of oil an hour according to the dealership. My car has been at the dealership service center in the cage for almost 5 weeks and has not been worked on let alone moved. the worst part is that they have had the parts for 3 weeks now. I have called every week on wed. since I dropped my car off to no avail. my salesperson Banning was amazing in helping me find the car I wanted its just very unfortunate the service team is dropping the ball. 5 star for banning, 1 star for service. update: It has been about 7.5 weeks now since I have had my car. the service center still does not have the proper tools to do the job and has pushed it back yet again after saying all I needed to do was source my own clutch plate, pressure plate, and flywheel and they can put it back together right away. I had plans to take my car out of town but that will no longer be possible.

    Response from the owner

    Thanks for review Dakota. I understand your frustration. Our General Sales Manager, Dylan Deery, has reached out via phone to address your situation and further explain our constraints on your repairs.

    S

    Shellina Herink
    1

    Poor service. Dishonesty. Took my vehicle in for repair. Called 6 days later to see if it was done and they didn’t know because the guy in charge moved to New Mexico that weekend. Waited two days for the manager Justin to call me back after Calling daily and leaving my best form of contact. Needed my okay to proceed. Ordered part and told me it would be done a week later. Called 6 days later to confirm pick up and they said part was delayed (never called to notify me part delayed 9 days) part was put in but didn’t work so it was taken out. I called to confirm pickup again and they get back to me three days later and say they have it scheduled to work on 7 days later!! It was there a total of 33 Day!! Never once did they offer a vehicle to borrow and when I asked the next one they could lend was 14 days out! Also at pickup I asked if the bill was correct and the manger nodded yes it is. I then inquired about the diagnostic price and he said “oh yes that doesn’t look right” took it back to his office and rewrote the bill. Van runs thankfully but the service park and engine light have already come on within the day! The repairs make me so nervous in that they I believe will be temporary fixes.

    Response from the owner

    Shellina, thank you for taking the time to share your experience. Jamie Thompson, our General Manager, has reached out to discuss and resolve your issue.

    m

    marco cioccio
    5

    Nadia explained everything so I could understand the whole process. Great service would definitely buy another vehicle from them.

    B

    Brennen Deutsch
    5

    Nadea took great care us. Great sales lady and was wonderful to work with. Great prices and friendly staff all around

    R

    Robin Maas
    5

    UPDATE: I just worked with Tyler B and purchased a Grand Cherokee L. I was beyond amazed at the service I received from the moment I walked in the door! The entire team went above and beyond to ensure a positive experience. The staff was knowledgeable, friendly, and ensured all of my questions were answered. I will continue to travel to Waterloo for service, maintenance and future vehicle shopping needs.

    Response from the owner

    Thanks for the 5 star review Robin! Tyler and the rest of the Dan Deery team hope you are enjoying your new 2020 Chrysler Pacifica! We are looking forward to helping you out in our service department!

    M

    Momma Nachtman
    1

    Fast, friendly service. Sold me a bad car! Very frustrating and can no longer trust them.

    R

    Rafael Diaz
    5

    Honored a great price on my trade in. The sales folks were great. Thank you and God bless DDCDJ.

    R

    Ryan Adam
    5

    We had a good experience dealing with the staff at dan deery. We have bought several vehicles and will buy again.

    E

    EVELYN NEWMAN
    5

    Friendly and knowledgeable. Very helpful when I got my jeep ! Will definitely recommend

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    FAQs

    • 1. How to Get Access With Dan Deery Chrysler Dodge Jeep RAM FIAT?

      You can call them at this phone number +1 319-233-5000. Or you can go to their website and fill out the loan form online.
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      ' You can get an auto title loan if you have gotten a clear auto title under your name.
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    • 2. Where Is Dan Deery Chrysler Dodge Jeep RAM FIAT? How Can I Find It?

      Dan Deery Chrysler Dodge Jeep RAM FIAT is located at 3900 Alexandra Dr, Waterloo, IA 50702, United States. You may simply check the map and locate the fastest way to access it.
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