Crystal Cover -CMG Financial Mortgage Loan Officer NMLS# 205118 N 9th St, Lafayette

Crystal was prompt and very informative with all my questions. Paperwork was requested in a timely manner and I never felt overwhelmed. I appreciate all her hard work and it has been a great experience purchasing my first home!

Crystal and her team were amazing! As first time homeowners, we were not sure what to expect so she walked us through every step of the way and made sure we understood everything we needed to do. Crystal couldn’t have made the process any easier and clearer. I would HIGHLY recommend her to any friends, family and acquaintances that are looking for a smooth and easy lending experience!

Crystal was amazing to work with !!! Made the process so easy . And was there every step of the way !

She was always available for the numerous questions we had and explained everything thoroughly. Very professional. We would use her service again if we ever needed to.

Crystal and her crew came through expeditiously for me when no one else could close a deal. extremely communicative and informative throughout the entire process. Highly recommend!

Crystal was absolutely amazing lender, and she really helped me understand the process and get where I needed to be to get my house. She also was very experienced on getting me a wonderful realtor and insurance agent so my process was very quick and easy. I love that my first home purchase was easy and pain free!

Bought a house from her that she was selling. Herself and the bank would not let me be at the house when appraiser was there. They stated, I could not be present. Come to find out, i could've been there. She is very dishonest. She stated she would fix the roof that was very badly needing repairs IF the appraiser said it needed it. We had the appraiser come out and there was snow and ice on the roof. I had to pay it out of my own pocket all the way down to the rafters. She k we this. She stated to me that, she was told the roof had 5 years left. It had less than 2. It was extremely rotted under the shingles. Find out today, the fuse box needs upgraded and that there is no ground wire to the house. I'm SURE she knew this and didn't disclose this. Bare wires in the attic. They are capped but still.... I'm finding out so much wrong with this house. My wife and I have put tons of money in this house not knowing what was wrong. She never disclosed anything to us. Moral of story, DON'T trust this woman. Have everything expected do NOT take her word for it.

This is a horrible company. You can never get ahold of anyone and if you do they can't find your loan number or address. You go through 8 minutes of automated nonsense just to get someone that has no idea what's going on. Just had an agent tell me the time frame to call people back is 1-5 BUSINESS DAYS! What?! Terrible terrible customer service.