Connects Federal Credit Union Chamberlayne Rd, Mechanicsville
+1 804-427-5185
http://www.connectsfcu.org/
9280 Chamberlayne Rd #100, Mechanicsville, VA 23116, United States
Connects Federal Credit Union Reviews
P
Completely disappointing experience! I have an account with a Co Op Credit Union in CA. I went in to this Connects branch (which I have done in the past) to deposit a check from Navy Fed CU. The teller accepted my deposit and handed me a receipt. 20 minutes after I left, I received a phone call that they made a mistake, and since it was a 3rd party check (even though it was properly endorsed) they could not accept it, and wanted me to return to get the check. I spoke to the branch Manager Brandy? Who was rude and condescending. She continually cut me off and reviewed to let me speak! I went back, got the check and drove to Richmond, to a Navy Fed Branch. They immediately turned the check into a cashiers check and then I went to Henrico Fed CU to deposit it..which went smoothly. Connects can take a lesson from other financial institutions and learn to help their customers! I won’t be back ever again! I can use Call Federal up the street in the future.
Mr. Englander, we deeply regret the experience you had with this particular transaction. It was our error to have accepted the check at all due the rules and procedures in place for shared branching transactions. Having the check converted to a cashier's check appears to be the remedy for the situation. We will work to improve our diligence and oversight with these types of checks in order to curb the added inconvenience that was placed on you.
C
Always great customer service via phone and in-person. Recommend this CU.
Thank you SO much for your review Chris, we will strive to continue this level of service! We are grateful for your membership!
D
It’s an good place with good customer experience but they don’t hardly answers the darn phones anymore
Thank you the feedback Dillon and still giving us 5 stars. We appreciate your patience when we have a high call volume. Please know that we will get to you and assist you. Hope you enjoy this beautiful weekend!
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FAQs
1. How to Get Access With Connects Federal Credit Union?
You can give them a ring by this phone number +1 804-427-5185. Or you can visit their website and fill in the request form online.3. How to Get a Loan at Connects Federal Credit Union?
You can visit their website and fill in the request form online. If you are looking for payday loans, you can visit iPaydayLoans website for more details.5. What to Do if I Fail to Pay Off My Loan?
You can consult with your lender if you have difficulty making the payments. Different lenders have different solutions to late payment. Please always check the terms before signing the loan agreement.
2. What Is the Address Of Connects Federal Credit Union? How Can I Access?
Connects Federal Credit Union is located at 9280 Chamberlayne Rd #100, Mechanicsville, VA 23116, United States. You may refer to the map and find the most convenient way to access it.4. Is Connects Federal Credit Union an Agency or a Lender?
Connects Federal Credit Union is a Credit union. To make things easier, iPaydayLoans allows you to access more than 100+ lenders over the internet. You can visit our website to secure a personal loan online with no credit check.6. Does Connects Federal Credit Union Offer Loans With Bad Credit?
Yes, but if you want to higher your chances of getting a bad credit loan, we can help you out! Just turn to our online service to get an installment loan even with your low credit scores.