Connect Credit Union S Kanner Hwy, Stuart

3 people were open to help. None said hi while I just stood there. I had called first to make sure they could help. Turns out they can't. Honesty don't waste your time, calling or going. They are not trying to work, God forbid you bother them at work. Great customer service! Really guys outstanding!

If I could rate a negative 5 stars I would, I am not even sure where to start. The people they have working here are so crooked it's unbelievable they are in business. I wanted to refinance my loan after about a year to get a better rate they were offering on auto financing. The branch manager at the Stuart location, Natalie, ensured me this would not be a issue. Upon completion they tried to charge me for "new" gap insurance, as she would not allow me to transfer it. Little did she know when she was speaking with the district manager about my complaint of not paying it, she didn't not put me on hold, I was still on the line, listening to the whole conversation. I kept my mouth shut while her and her supervisor talked and her supervisor advised her that she would be written up if she transferred my gap insurance as they are trained to inform customers that it does not transfer, although with a little reading of the fine print it shows otherwise. Right before she thought she was going to bring me back on the line her supervisor asked her if she had any other questions, that is when I spoke up informing them I was still on the line. Needless to say I was not charged that "new" gap Insurance fee that if I remember correctly was around $400. Just be aware these people are crooked and I would never suggest anyone using them for anything.

Don't support the BIG BANKS! Support your Community!! Be a part of your local Credit Union!!! Connect is Awesome! You can do everything here that you can at the Big Banks. You are not just a Credit Score at Connect! They look at you as a person and gave me a 2nd chance now I have a 700+ credit score! Thank you Connect =)

Discriminated against me and my family for not wearing a mask. Deeply disappointed in the customer service and lack of individual accommodation for those of us who can’t wear masks or fundamentally do not agree with them.

I was so done with traditional banking and they're robbing fees, so I switched over to Connect a few years ago and will never go bank to a bank.

Connect Credit Union is lucky to have Vicky Block! She is absolutely amazing and so helpful! They genuinely care about their members Financial Health and well-being! And take all the time necessary to explain any and all items that you request. I have been with multiple Banks, and credit unions in the past and my wife and I are supremely satisfied with Connect Credit Union and all their services and personnel!

I can't even believe the lack of humility from this location. An employee went out of her way to come outside and let me know I was unable to use there parking lot. I was simply pulled over in a shady spot in there lot. I wasn't even in a parking spot. I needed a safe cool place to send an email and a few text messages. She said I was taking up space for her customers. FUNNY thing is it was so "busy" that her and another teller could leave the office to come harass me. I wouldn't trust these people with my money!

Aweful excuse for a credit union! I’ve never had a bad experience with credit unions until I came across this garbage of a bank. Hidden fees and unscrupulous business practice that messes with customer’s credit. I would never recommend this con of a credit union.

accommodate your customers rather than see them as opponents, have compassion for the people. be a positive asset to your community and stop treating clients like adversaries.

Been having nothing but a run around after refinancing a vehicle. They never paid off the other loan.