Community Choice Financial S Dixie Hwy, Cutler Bay

The manager refused to authorize my western union to pick up money because the sender didn't include my middle name. I had the transaction number and all the sender info and everything correct. But to be nasty and spiteful they refused to process my WU. After asking for the managers name, Vanessa refused to give me her last name as if she knew she was wrong or hiding something. Very unprofessional and shady. I left to do the western union at publix where they processed it for me with no questions asked and NO ATTITUDE. I will never EVER step foot in this place again and I'll be sure to let all my friends and family in the neighborhood what happened here. Unacceptable.

So i walk in and cash my check, they give me 3 (100) dollar bills and 8 (20) dollar bills. Thats $460. I walk out of the store and go grocery shopping at publix and i use the money they gave me, and one of the $20 bills happens to be fake. I had $0 on me until I cashed my check, so the money is absolutely from them. The manager of publix tell me that the money is fake and she has to keep it so she can report it. When i go back to the check cashing place, they tell me they need the bill so that they can give me a real one in exchange. So, i retreived the $20 from publix and go back to the check cashing. Then the cashier behind the counter tells me that it is not fake. So i call the police and when they get there they confirm that it is, in fact, fake. And they have to confiscate it. So, even after it was confirmed to be fake, they still did not want to give me my money. Moral of the story : dont trust this place. They do not check to see if their bills are fake and i could have gotten arrested for trying to use fake money.

It was a great experience! Frank the assistant manager was very helpful and efficient. I do recommend their services!

Help me get from one pay day to the next...one month to another.

Its a shame there are no options for 0 stars!! Well, I received a check from work for $100 a few days ago and decided to get it cashed at this store. I handed my check to one of the employs who looked at it as if it was a piece of gold I handed to him. After this man along with 4 other coworkers determined this check may in fact be real they decided to call three contacts I had on file as well as my work to make sure it was real. Also, Do not forget to bring your calculators because half of the workers take a nice estimate on how much should be handed back to you as I had to learn the hard way. Unless you want to get hassled and spend 45 minutes depositing a $100 check BEWARE OF THIS PLACE !!!

Amazing service, I was helped by Sara and she did amazing. Super sweet and helpful throughout the process and made it quick and easy as well I definitely will be recommending this place to my friends! Thank you.

Friendly staff but they want too much info just to cash a $12 check

good for that one who says they refused to process his wu..because his full name was not there..look or when you go to the same western union they process it if your data is not as the person who sent you the money put it .. That is why you have to put your name as it is in your document that you will present when collecting your money ... if not they do not process ... and that is even more difficult for you because then you have to call the person who sent it to you to call the same to the western offices and arrange everything so that they can give you your money ... and another reason why they cannot process it is when the person who is sending you has problems with sending money or when the person to whom that you send him has problems such as that he is a fraudulent person.