Commerce Bank Fleming St, Garden City

Commerce Bank in Garden City is an awesome bank to do business with. Once you get to know the people in this branch they definitely know how to take care of your financial needs. They are all very polite and treat you with respect.

Did not have a good day with this bank. Got no where with my mothers bank information and they lost her paperwork twice. The assistant manager was not helpful at all. She did not sound knowledgeable in what she was doing and top of it, she looked very annoyed with me for asking questions. I don't understand why the bank have someone that does not know what she is doing and on top of it be upset with me. Once I get my mothers accounts straighten out I am pulling her out of this bank. Sorry Commerce but you should really look at your reviews people are not happy with your staff.

Always make sure to keep your receipts. They ALWAYS deposit money in the wrong account every single time I would deposit in "my" account. Finally had enough closed my savings account.

ALWAYS count your money before you drive away because they make a lot of mistakes and make excuses instead of just saying they messed up this has happened more than three times times and talking to someone above them is a waste of time.I would not put my money in their bank if they were the only bank in Garden City

Terrible customer service to say the least. If you ever have a problem it will be weeks before resolved & atleast 2 or 3 hours on hold after 30 or more attempts to contact them.

Formal complaint filed. It appears that the only way to get this organization to do anything whether it is due to apathy, incompetence, or something reminiscent to Wells Fargo underhandedness is to use external resources.

Horrible customer service. Will not work with you. I'm leaving after ten years and nobody even bothered to ask why. I've been denied for four loans over the years, all of which I was able to obtain in other places quite easily. When I had a company charge my card without my permission, they waited till the last minute and denied my claim. When Hastings had a glitch and charged my card twice I had to fight tooth and nail to get the overdraft charge removed. Golden Plains is much more accommodating to SW Kansans

If I could leave half a star I would. Customer service was not good. Lots of hassle just to cash a cashier's check issued from them. Almost like they didn't want to. I will never do business with this bank again.

Joint account was set up incorrectly. Waited 1 month for my debit card ended up receiving an ATM card instead. Spent 3 hours of the phone with online banking to figure out that we had 3 accounts open instead of 1. Would have been worth the 5 hour drive home to set up our accounts than to deal with this particular bank.

Please, if the lady answering the phone, please leave it to someone who really need it. Or try to be kind or pretend you're enjoying your job. Please. On today date Sat. January 06, 2018.