Citizens Bank Street Rd, Bensalem

Unprofessional. Lack of communication. Total disregard of customer relations. Scheduled an appointment to open up a corporate account few days in advance, picked the time and confirmed it. Received email reminder the day prior. Showed up in time to find the Banker/manager not at work. 5x employees in bank And no one can assist. No one called, no one rescheduled , no one cares. Wasted morning ...

Due to the sheer lack of knowledge from their "specialists" I was delayed significantly in completing my student loan refinancing application. I was very explicit in explaining that I am working abroad and they assured me that I was in the clear to be approved. It later turned out, however, that to refinance any student loan your income must be domestic-based. That seems like a fact that their specialists should know and tell clients off the bat. These specialists, on the other hand, simply told me I was good to go and I had waited a week just for it to be rejected for that reason. Specialists need to be trained more extensively on student loans because they don't seem to know what they are doing.

Chris Stockdale at the Bensalem branch on Street road was very helpful when I had fraud in my account. Thank you !

Well if you want your money stolen or given to someone else, ask for Tiffany! If you want to be able to cover it up, then you definitely need to ask for the branch manager Doug!

The addres on our receipts, say the address is 1818 Street road Philadelphia, PA. but u loom bup this address with adreess of city, its bensalem, i believe the bank needs to change thar correction on their receipts..

Great experience! Appointment. Fast service. Very professional. Thanks for help me change HCBS account to Citizens. 👍

Although the bank practices itself are not the best the staff at this particular location are by far the best! Shoutout to Kim and Natalie(hope they are both still there!) for always being great! But regardless of while you speak with you will always receive the utmost respect and kindest from the heart care.

Went in to get added to my husband's account. The rep spent the entire time trying to sell me products, new accounts and credit cards. This was so off-putting I'll never bank with citizens.

I am tired of them "stilling" or "accidently" deposit in to someone elses account. My family have experiemced same and i decide to write this revew.

Myst show right time of closing I came flying to catch before they close at 5.00 pm as per online schedule. The branch was close bad MANAGEMENT.