Citizens Bank N Main St, Butler

I asked for help to setup online banking and they gave me the ring around for months. They told me to call this number and wait online for 30-45 min to get help. With all that I explained to them I have Tbi ( Brain trauma) still no care in the world to help me. Horrible down town Bank!

I have been trying for over two weeks to resolve an issue with Citizens Bank on Main Street in Butler, Pennsylvania. When my husband died in August 2003, my daughter and I visited the banks where he held accounts to close them and consolidate resources with Legg Mason Financial Group. When I learned that he had two safe deposit boxes at Citizens Bank, we emptied one, and combined the contents into the other, and returned two keys. Since 2003 I have been charged annually for two boxes even though I only have one. I am asking Citizens to do the honest thing and reimburse me for the overcharge since 2004. I am a senior citizen and hope to avoid involving an attorney. The branch manager is Brian Brandt. ( Brant??)

This bank has been there when strange purchases were made on my account.

Terrible Bank!!!!!!!!!!!! It's 4 blocks from my house and the 2 ATM machines never work. I always go there to get cash out and if the bank is closed and the ATM machines aren't working you can't get money. Then they charge you $3 every time for using an ATM that is not Citizens.

The absolute worsted bank in butler save yourself some time and stress and go somewhere else you have been warned

I bounced my account for a 1.24. And was hit with fee's out the kazoo....