Citi Main St, Ridgefield

Always friendly going service at this branch. Tellers often like to have a quick conversation and Customer Service Reps work hard to help fix problems that don’t get resolved online. This is from a nearly 30 year Citi customer.

Ricardo Daniels Easycredit Highly recommend this amazing bank great service plenty of parking and always genuinely friendly .

Great branch by default, my branch on Federal Road closed. Citibank needs more branches! Good online banking and phone app. The only issue I have is with Citi phone banking when needed. All calls are outsourced overseas and you must have a ton of patience when dealing with citi phone banking representatives. I wish the call center was in AMERICA.

Pamela at the branch is lovely. But Citibank as a whole will hit you with sneaky fees, won't process things in a timely manner and if you own a small business, go (almost) anywhere but here. I've been banking w/ them for so many years and am finally pulling all of my accounts. So tired of having to chase them down to get them to take fees away. I don't have time to do this much policing of my own money. AWFUL AWFUL

This branch and Citibank hands down is the best bank out there, my only bank. They have never let me down. Helped me get a temp card when I lost my wallet. Had a birth certificate and a pic of my ID some mail and a business card and they pressed a temp and overnighted a card to me and waived the charge. I dropped all my banks because of the standards set by citi.

Always disapointed with my experience. Transferring money online is glitchy. Often told to try again. My account settings get changed often where I don't have access to the savings account yet my wife does. The fraud protection is annoying and makes little sense. I was stranded in California at a gas station because I tried to purchase 70 dollars in gas. I told them I was going on vacation before I left yet got locked out of my account 4 times in 3 days.