Chase Bank Brighton Ave, Long Branch

This branch has Oscar. His customer service and respect is admirable. I created my business account with chase and I’ve had nothing but problems and chip errors with the debit cards I was issued. This long branch location, with the help of Oscar, has changed my experience with chase. They make it easier to communicate and understand the system. I appreciate that they actually call to follow up as well. Great system! It almost feels like they are a member on team you!

I came to this office to open a new account waited 45 minutes, the teller came to me and asked if i wanted to wait 45 more minutes or come back tomorrow because they were busy and it was almost time to close (5:30) (they close at 6:00) besides open an account takes about 45 more minutes. I wasted my time sitting there trying to move my money from santander bank only because i have my credit cards with chase... worst idea ever. Michael from santander would never do that to any of their customers.

They were wonderful to my dad who is 95.

I am a new business owner and chase has made banking a nightmare. I have wasted my time on 3 separate occasions only to get turned away with the same result . The customer service team and members of the branch have 0 consistency with following policies. I have personal accounts and was going to do my business banking with them but no more . When i said this to the banker she responded with a condescending remark. Completely unacceptable.and unprofessional .

Friendly staff and great incentives to open a checking and savings account.

Very friendly.. Pleasure to go here.