Chase Bank Queen Anne Ave N, Seattle

With a warm welcome from Marlo, Cecile the personal banker, who followed up with a lovely email, and the branch manager from the U.K, if you have not, i highly recommend you make your way to Queen Anne to bank at this Chase branch. If you want excellent and attentive client service, chase bank Queen Anne, top notch.

I had good experience in the branch for several times. The staffs here are friendly and very helpful. The wait time was short and I was able to get my things done in a few minutes.

I've had to re-route to this location since COVID shut down my regular location. The team here has been very kind, gracious, and helpful. I've usually been able to get in and out fairly quick each time. Great location, walk to many shops and cafes. Trader Joe's, Pharmaca, Bartell, and Safeway just a few blocks away. Several coffee shops along the way as well and a bus stop right in front.

Bank is not open at 1030am regardless of workers standing around doing nothing

very helpful staff everyone is nice and they take their time with you

Saw the Chase bank on QA recently installed “hostile architecture”, which is anti- homeless/fatphobic/ableist, outside where people wait for the bus. This is going to prevent people from resting (who probably need to) while waiting for transportation. Gross move.

Customer service here is poor. I had an appointment for notary and they bailed on me last minute when I came for appointment.

What I like about Chase as a financial institution is: 1. They provide free business and personal checking account to veterans and those on active duty. I know because I have both. 2. You can download two years of checking or savings transactions for free into QuickBooks, Quicken, and Excel. Something that my clients who I set up, review, and train in those accounting and bookkeeping software programs appreciate. 3. They offer a variety of credit cards for everyone. I like earning 5% cash back in different categories each quarter like gas, groceries, Amazon, and wholesale clubs on my Chase Freedom card. 4. Unlike other banks, they are usually open real hours of 9-6 M-F and 10-2 on Saturday. 5. Their website is always working. 6. Zelle payment is easy to send and receive money with. Better than PayPalless. The only downside is that credit cards can be downloaded in both programs and Excel for three statements plus the current transactions or 120 days. American Express for example can go back as far as 15-18 months. If you are one of my clients that wants to start a file in the middle of the year, that doesn’t work. They need to let folks download credit cards for the same amount of time as the banking side. Check the pizza place out across the street.

The View is amazing, easy access to anything you might need, friendly and helpful security

Only been here once. Staff was cordial though the line was 15 minutes long. Seemed unusually long for a bank.