Chase Bank E Main St, Buckhannon

I set up the account a week ago, went through and put my bills onto the account to pay through the app. A week later I’m trying to pay the bills and I’m locked out of my account for no reason, or warning. It’ll be up to 20 days before I get my money back from the account and I still have to figure out a way to pay my bills and can’t get anyone to answer the phone in the buckhannon office.

Talking to the main chase bank is terrible. After speaking to the representative from buckhannon she had to transfer me to customer service. They are the most ridiculous company I have dealt with. I have a large sum of money in the bank and need to pay off my vehicle. I cannot pay with debit card because the limit is not approved. You cannot spend your own money at this bank. I will be shutting my account down.

For some reason they closed the drive-thru. Leaving everyone to find parking on main street, good luck

Since Chase shut down their drive through ATM you now have to make sure you are at the bank by 6pm or you can't get cash, unless you wanna pay a fee. A bank this large and they can't figure out how to put a ATM outside so that customers have access to cash before and after hours is definitely pathetic.

Friendly inside, but good freaking luck getting them to answer a phone.

ATM is still a no-go at this location/town.