Chase Bank Delsea Dr, Glassboro

10 AM: 8 employees chatting, empty branch, only one customer and Chase can't open a $100,000 business account for you because one “banker” is waiting for a 10 AM appointment to show and 7 other redundant and unnecessary employees can”t open accounts. 10 minutes later the story changes to no 10 AM appointments but one coming in at 10:30 AM. I asked to speak to the manager and he suggested coming back in an hour and a half for an appointment. Are we to understand that the manager can’t open an account? After 10 minutes of waiting and more conversations, we decided to move our account to Bank of America where they gave excellent service from the moment we called.

The young lady who helped me was super friendly and extremely helpful. I wanted to ask about setting up an account and was taken into the office at 1:05 pm bc the ppl were standing around laughing and talking, which isn’t a problem UNTIL, not even 45 seconds later I’m told by the chubby spanish guy, “oh, i actually can’t take u, I have an appointment with a client at 1:30. I wanted to ask a few simple questions, would’ve been out in 15 mins MAX, but bc at 1:05, he had a client at 1:30, he couldn’t see me. Being on a huge time crunch I left. He didn’t even offer me to sit with anyone else. And there was more than PLENTY time for him to say, “hold on, let me have u speak with ….” He just kept reiterating he had an appointment, which was 25 mins later and i believe I heard him make mention of it not being his fault. Thanks chase, I needed answers Can you did your job by pushing me out. U get five stars in that at least.

After multiple bad experiences and poor treatment at this branch, I'm now done with Chase. I don't know why they even bother having physical banks, every branch I've ever walked into pushes me to use the ATM, mobile app, and customer service line. Unreal. Probably going back to TD.

Very prompt attention and friendly staff.

The manager there is rude. One of the tellers was asking him around noon today, June 21st 2022 if he'd have time later for opening a business checking account... He was rude to her, even cut her off mid question and I could hear him; I definitely don't support that under any circumstances. Hopefully she finds a better place to work soon, somewhere that appreciates her. Afterwards, I went to Fulton bank, right down the street, and had a pleasant experience there

I wanted to share my great experience with my banker (Kevin Croft) he was so friendly and helpful and I appreciate all the works he does for me! :) All the best!

Extremely professional staff! They are very friendly and helpful and make sure to best meet your needs.