Chase Bank William C Kelly Sq, Boston

They are ridiculously unprofessional and unreliable. I opened a business account online after being their customer for years. I was told to go in to provide more information. I did it the same day and gave all they asked. Felix, the person who helped me didn’t even know you could open an LLC account online and after doing what had to be done, told me he was going to give me a call when the issue is addressed a few days later. Never heard from him. I called in, he had already left. No one else could provide information not even if I went to the branch the same day. I had to schedule an appointment for the next day. When I went they told me the account is getting closed because I opened it online and they didn’t verify something although I provided the info. What? Then why do they let people open account online? Meanwhile I have now spent a week wasting my time with them. It’s fine. I just applied for an account at a bank with competent people but learn from me and don’t let them waste your time. I intend to stop my personal credit card with these incompetent amateurs as well.

I just opened a new account, felix Lorie he’s a really nice guy! Great communication highly recommended! Thanks!