Chase Bank N Sagewood Dr, Park City

Local branch can’t help!!! Had to call the online number I have been on hold for 1 hour and 59 min still holding. I transferred monies from another bank to this bank both accounts are mine. Chase put a 17 day hold on the monies??? I have been with this bank for 15 years never had any problems. According to the local branch the hold can only be taken off by this special dept we’re I’m still on hold!!!! I also called from a different phone and was put in a call back list!! That time is up still never heard a word!!! Great customer service!!! My granddaughter thanks you since the monies are for her treatment and it was just canceled for non payment!!! Thank you

Went to this location recently to open an account, swapped my banking over from a nearby cu. I went in on a Saturday to open the account shortly after they opened, had to wait a little while to open my account because only one person was servicing non-quick banking customers. But overall, a very pleasant team that got me signed up quickly.

I love this bank branch and the people who work there. Everyone is always friendly and efficient. I'm in there at least once a week and I've always received exceptional customer service. My dogs also love going through the drive through window!

We just walked in asking if we could open up a checking and a savings account in about 30 minutes. Both of the bankers, who were just sitting and talking to one another, smirked and said it wasn’t likely. We thought they were kidding. We clarified and asked again if we could open a checking and savings quickly, they again looked at each other. Rolled their eyes. And said no. It couldn’t be done. Which is to bad because we just left Mountain America, where we opened our savings account, checking account, deposited money and got new debit cards. IN 30 MINUTES. Thanks Andre!

I needed to go into get some paperwork signed and the staff was incredibly helpful and efficient. We were done in under five minutes with absolutely no issue. I would highly recommend this branch.

Went in to open a new account and was turned away by Sandy stating not enough time. Thanks for letting me know about the excellent service before opening up an account! Yes I arrived at 5:50pm 10 minutes before closing but if you don't want to work until 6pm maybe close doors earlier! I'll continue service with my excellent credit union!

least helpful or concerned group of bankers why do they manage money?

I find the staff and tellers very professional and courteous, I've banked at other banks here in PC and I really like these guys best! Never a problem they haven't been able to solve for me. I would definitely recommend them to all my friends!

Worst Bank in town! I went in to cash a check, I don't have an account here. They charge $8 to cash a check! Screw that so I left, but the teller never gave back my drivers license. They just put my license in a drawer, with 100's of other licenses. It took me over a week to back track my daily movements to realize where I had left it. When I went back to retrieve it, and then bitched as to why they didn't call me or mail it, they looked at me as if I was in the wrong for complaining. I'm local, with a Park City 84060 zip code, address on the license, google my name & I have the first 2 pages with my phone numbers! Locals in Park City take care of locals. Not this bank, they don't care about locals. or maybe it would cost them a stamp they wouldn't be able to charge a fee for? The teller said something along the lines of " we hold the license, or do you have an account here?" Like that should matter, Chase was the ones that didn't return my license, theyt should have immediately attempted to contact me or put it in the mail right away. I will NEVER do Business with Chase, ESPECIALLY THIS BRANCH!

This branch kicks ass. Great people, always there to help. And they do answer the phones lol I don't know what these other people are talking about. Patty, she's been there for years and years and she's great. Stoney, he's a cool guy and is there to help. Brett, that guy hooks it up. He is my personal banker and is always giving me quality financial advice. Top notch branch!! Everyone else giving 1 star reviews are just haters hatin