Chase Bank Broad St, Shrewsbury

We go for notary, all very gracious employees, try to give my son lolly pops. Maybe open slightly earlier than 9

I’m handicapped. Unable to get to bank easily. My husband is also handicapped. We got coupon in the mail to get $200 to open a saving checking account for 6 months. Sounds good right? So I tried to do it online. After about 3 hours of setting up online account and providing all my personal information. The only way to proceed is to have a debit card or an existing chase account. I have neither. I called Alex at shrewsbury location today 9/17/18. He basically said too bad I cannot help you. You have to be here face to face. Chase may be the largest bank but they are the unfriendliest bank. I do bank transactions all the time over the phone with TD Bank and Synchrony. Including opening accounts and buying CDs. If there were a 1 star rating I would do it.

Today I came across a big issue at the MVC in Eatontown , and needed a bank statement - went to PNC and they couldn’t print my Credit card statement as they don’t have access to credit card statements only Debit ! So I headed to chase only to realize that my debit card address is still linked to my parents address rather than my own , CHRISTINE B. ( last Name cut for privacy ) was AMAZING , she truly went above and beyond , I explained the problem and before I even could ask she was willing to help and make it all work - I emailed her my PNC statement and she printed it at CHASE ! I was Amazed by the customer service honestly ! I always loved banking with chase and I’m so loyal to them , because in 10 years I have yet to have a single bad experience wether in branch or via phone . Thank you thank you and more thank you for putting PEOPLE first ! The world needs more businesses like CHASE & people like CHRISTINE !

Very friendly /calm employee's at this branch. I went inside to do a transactions and both outside and inside was very busy. And the employees where calm friendly and ontop of things not stressing . Taking ng care of every customer professionally and friendly.

After a few visits they actually remember your name! Always an easy place to notarize documents. Always friendly. Willing to stay late if needed.

I have several loans and accounts w chase. This branch is closest to me, but I need to find a better branch or switch banks. Had to open an account for a tenant and came in close to closing - they spent more time passing me through the various staff members telling me no than it would have taken to make the account. Went straight to TD bank - better hours and better service. And the account is all set up!

Crooks. You would think youd be able to trust what the bank teller hands you.. moral of the story count your money before you walk out! Did a foreign currency exchange for $1,500 U.S to Thai Baht and they shorted me ten 500 baht bills = $154 USD.. went back and the banker paper clipped all the money into "10 bundles of 10" to equal 100 bills to show me it was correct.. so he said.. then I boarded my flight.. got to my hotel in Thailand split the money with my girlfriend and still short 10 bills. Stay far away from this specific Chase branch

Don't do a wire transfer there. They will screw up the transaction & have your money floating around for days. Really Lazy guy working there. All he had to do was change the dollar amount on from a previous wire at another chase. He screwed it up. Rudimentary instructions, couldn't follow them.

the manager Narmina has no clue what she is doing couldnt help me at all just gave me the 1-800 number... this bank is horrible service you ask questions and they all have no answers??? unbelievable saying a check is fraud from the state? like how is that even possible?? wouldnt even give it a star at alllll

Awful staff. Debit card expired two months ago and they said it comes in the mail sorry. Did not offer to help. Will no longer be a member of chase financial