Central Bank Madison St, Jefferson City

I opened my first bank account with Empire bank and over the years they have provided great customer service. Every time I call I can get on the phone with a real person within five minutes. Their banking app is pretty good too.

If you're doing a loan avoid this company at all cost. Amanda Gilbert at this branch was helping a mutual customer of ours obtain a loan and she called in and asked for a Dec page. We provided the Dec page but then she request that their coverage be raised to match the amount of the loan. We then sent her an RCE (Replacement Cost Estimator) she said she had never heard of an RCE and that she needed us to raise coverage. We refused because an RCE provides proof of adequate coverage and if we raised his coverage that would just cost the customer more money for no reason. She talked the customer into cancelling our policy and going with a more expensive policy just so she could make her commission on her loan. She showed she could careless about the particular borrower. Any company/loan officer who would do this and the fact they don't know what a RCE is avoid at all cost they don't know what they're doing.

On Saturday September 21st, I went into Central Banks motor bank branch to upgrade my account. For the past six months I had a prepaid debit MasterCard account and was now eligible for a full checking account. I had a great experience with my banker on opening that account and easily transferring the money from one account to the new one. My banker, Veronica Narvaez, was not only very knowledgeable about my options - she was also very friendly. Rather than just hearing the clicking of the mouse and keyboard keys, she engaged in conversation that made the hassle of banking actually enjoyable. I look forward to reaping the rewards of my MaxMoney account, as well as, a long lasting relationship with this friendly bank! Thank you Veronica and thank you Central Bank!

I switched from Hawthorn and I couldn't be happier with Central Banks service! They got me a great rate on a car loan, and I rarely see any fees. The lobby manager is super friendly and they're great at explaining even the most complex and annoying issues. I absolutely recommend Central Bank!

I love the team at Central Bank. Always greeted and taken care of by the wonderful staff. Dave is a doll, and Beth and Jamee are as sweet as can be and always helpful. Keep it up!

Central Main Bank is my favorite bank! I am always greeted promptly and with a friendly hello & smile. Beth and Jamee ALWAYS help me with whatever I may need! They work extremely hard to make sure my needs have been met! AWESOME job!

Wow. Everything about my central is amazing. The tellers and manager pushed my over the edge the day with kindness and willingness to help me out. They always do this but they always go the extra mile. Jamee and Beth welcome me with smiles and attentive eyes from across the lobby every single time I walk through the door. It’s so nice to enjoy going to bank instead leaving in frustration.

Everything about Central Bank is great. They truly appreciate their customers. The main bank is my fav location. Veronica is amazing and love the fact she is bilingual. The main bank staff in general is great and always helpful.

Main Bank is by far my favorite Central Bank location. Jamee and Beth are my go to girls if I ever need help with anything. Thanks for the amazing effort everyone puts in. Highly recommend

This is my favorite Central Bank location in Jefferson City. The entire staff, Jamee, Beth, Dave, and Veronica are extremely knowledgeable and helpful. They are able answer all my banking questions and complete all my banking needs.