Cecil Atkission Ford Veterans Blvd, Del Rio

Thank you so much to Ivran, Vicente and Doug at Cecil Atkission in Del Rio for all your hard work and yo your help into getting me my first vehicle!! Y’all have an amazing team and loved how well y’all worked with me!! All of you went above and beyond to make this happen for me!! I’m excited!!! Thank you again to all the team that got the vehicle ready for me!!!!

Don't bother calling them if you are in a Ford based motorhome. They don't work on motorhomes ☹️😔 And the man I spoke with had no suggestions, even though our error message calls for immediate service at a Ford dealer (accordingtothemanual).

Great customer service and friendliness. I’ll never drive anything unless it’s a ford. Never had a problem with a ford or any of their products.

I wanted to program additional key to my FORD with remote engine start function. I have paid 400$ dollars and at the end they told me that my car doesn't have this function. I am using phone app to remote start so I didn't know that I can't use key to do that. Service was very unprofessional.

Working with Victor de Los Reyes was an absolute pleasure! Victor is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The best part – Victor de Los Reyes stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Victor and give Cecil Atkission Ford Del Río an opportunity if you are considering buying a new or previously owned automobile.

Cecil Atkission Ford is a great place to find a new vehicle. From the first minute we stepped on the lot, Vicente was welcoming, knowledgeable, and down to earth. He walked us through the process and it is apparent that he truly cares about the customer. We had an interesting situation, and he went to bat for us. The sales manager, title clerk, and front desk employees were also great! I mean the entire team! Even down to needing to borrow a pair of pliers and a screwdriver to get a rusted screw off the plate, the mechanic team didn’t even hesitate. If you need a new or used vehicle in Del Rio, this is the place to go. Vicente is the man to talk to, but honestly from the short interactions I had with the rest of the sales team, anyone there will be able to help you out. -Josh

Cecil Atkinson Ford will be the only dealership that we go to for the rest of our lives! Thanks for making our truck buying experience such a breeze. The entire staff was courteous and extremely knowledgeable. We can't wait to visit them again in the near future. Big shout out to our salesman Doug for going above and beyond to ensure that we drove off the lot extremely happy and satisfied with our new Ford Ranger:)

I want to thank Jorge Avila (sales consultant) for going above and beyond on helping me find the car that I wanted. And Dough Humphreys (finance manager) for answering all the questions I had. Thank you, guys, for everything. And thank you also to the other sales consultant Jorge for being so nice. I definitely recommend Cecil Atkission Ford Del Rio .

A++++ Sales & Finance Team. They listened to my needs and helped me select my vehicle and even delivered to the DFW area. Highly recommended no pressure sales tactics! Thanks Guys!!!!

Warranty battery replacement and 4 wheel alignment. Techs couldn't install battery box properly and cracked the paint the rocker on my new car (drivers side under door, probably when techs were exiting the vehicle). Very visible damage in the sun. Called and told them what happened, service manager said I could have messed up the battery box when I removed the cover in the parking lot. See for yourself. No comment yet on the paint. Damage on the paint can be felt with my fingernail, will eventually flake off. Thanks! Pictures posted!

Go literally anywhere else. It took them 16 hours (8 hours on two days, imagine how difficult it was do deal with commuting) to not figure out why my A/C issue, then charged me for freon and a diagnostics fee anyway. Thanks. Don't worry, if you made an appointment in hopes of the mechanics prioritizing your car, they will not. It will sit in the lot until they feel like they have time to work on it, probably still working on someone else's car from the day before. Best part: it was not my aftermarket radio controller, it was flooding water behind the firewall due to clogged drainage under the wipers, which was shorting my climate system. Wish I figured it out sooner, I would have saved about $300 for nothing.

I had a huge problem today that Doug, Tom, and George at Cecil Atkission Ford kindly helped me through. My car had been in an accident and when I popped the hood to look underneath, it neither opened, nor latched back fully closed. This meant that at anytime while driving the vehicle, it could fly open, obstructing my vision and cause a huge danger on the road. I stopped into the shop to see if they had an auto body to help me get my hood closed. Doug Humphreys, one of the sales consultants, told me they did not do auto body, but asked me about the problem. He actually came out to look at my vehicle and then told me to pull up to the service bay. There, Tom (I believe he's a service specialist) and George (senior mechanic) were able to get the hood of my car open and see what was going on. They found it wouldn't latch, but offered to remove the hood for me so that I could at least drive to an auto body shop safely. They were lifesavers. I could tell that they care greatly about the community and the safety of anyone that comes into the shop/dealership. 15/10 would recommend. Service is second to none and the people here are amazing!

Purchase the car and finalized paperwork on day the car was delivered to me from 615 miles away for less than a shipper would have charged. great service from Cecil Atkission Ford. Very Happy Oh and did I mention the great price I got on my 2018 GT350 4 to 5 k less than any other dealer I was looking at Thanks for working with me

The service department at Cecil Atkission Ford Lincoln Del Rio, TX offers great service & reminders for upcoming required service. Even though it took 1 1/2 hours for a scheduled oil change & tire rotation appointment, their waiting room offered some refreshment and a TV while you wait.