Capital One BankĀ Louisiana Ave, Lafayette
+1 337-268-8280
https://locations.capitalone.com/location/branch_41253/
3105 Louisiana Ave, Lafayette, LA 70501, United States
Capital One Bank Reviews
T
Do not EVER go to capital one for anything. First off i cannot understand the customer service people because the hire people overseas for cheap. They also do not understand me, which makes it hard to communicate or get anything done. There was a pay off that happened with a car that was financed through capital one, THEY NEVER SENT THE TITLE.... its been over a month. Their system told me before i spoke to a rep that the pay off was already recieved. When i spoke to the rep i think he repeated what the automated system already told me. All i understood was "payoff recieved april 1." Which i already stated. Now we have to wait longer for them to sent the request to get the title.... š if they did their job in the beginning we wouldnt have to wait for something that should of been done a MONTH ago!!!!! I asked why it was never sent and it went silent. Then he said "send the request now, it will take 1-5 business days, you need to call the DMV."
R
Very disappointed! I noticed the doors have been locked/ closed during hours do I asked if they were closing, they assured me they were not closing .... now closed inside and even the atm's are down. Will be switching banks very soon
Closing a branch is never an easy decision, and we understand the impact it has on our customers. We appreciate you taking the time to share your feedback here, so we've doc'd this message to get it in front of the right eyes. Rest assured, your voice is heard. ^JM
N
I had a wonderful experience at this location. I went in with a number of things I needed to figure out. I had miss Cheryl, who helped me figure out all the hoops I needed to jump through due to a complete name change. I hope she realizes how much she brightened my day. My five stars are for miss Cheryl!!
a
Waste of your time trust me.
K
You'll had Five star's today you'll loss a š now have Four good capital one.... Earning it back can happen lets š...
Hey there, Kevel. We get it and appreciate you hanging in there while we sorted through recent transaction concerns. Fear not! These reviews are not falling in the wrong hands and we're documenting your concerns for immediate review. In the meantime, need some real-time assistance without having to dial 11 digits? Then login (desktop/laptop) and tap 'Chat' after selecting your account. The crew is here from 7am -10pm CT for all of your banking needs. Thanks and we look forward to a 5 star future with you. ^SM
D
Is this location still operational? I arrived there around 14:30 hrs, to open an account and discovered the doors to their lobby locked. If it was due to the covid virus, please post a sign on the doors for your customers to know. I've been so excited to start my banking experience there and hope they don't dissapoint me. Retired Military...
L
I went to this location yesterday and it has been shut down. There is a note on the door but no one updated their online listings.
A
The worst possible financial institution choice. 19 years of banking with them, they wonāt give me a deposit slip, wonāt let a child use the restroom, refuse to make it right when their ATM steals money from me....theyāve completely lost sight of customer service.
Hey April - This certainly isn't the sentiment we strive for here and it sounds like we need to do a little digging on your full experience. Give us a ring at 888-464-0727 so we can get to the bottom of what happened here. ^AJS
A
1 teller working drive thru on a Saturday morning stayed 30 min in drive thru and i arrivrd at 9am too long neef more help
This definitely isn't the experience we aim for and have doc'd this feedback to ensure it's seen by the right eyes.^MS
k
Rude customer service, unhelpful and unknowledgable workers.
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FAQs
1. How to Get in Touch Wtth Capital One Bank?
You can dial this phone number +1 337-268-8280. Or you can go to their website and fill in the request form online.3. How Can I Apply for Loans at Capital One Bank?
You can go to their website and fill in the request form online. If you are looking for payday advance loans, you can turn to iPaydayLoans for more details.5. What Can I Do if I Fail to Pay Off My Loan?
You can talk to your lender if you are struggling with the monthly payments. Different lenders have different policies of overdue payment. It is of great importance to check carefully before signing the loan agreement.
2. What Is the Address Of Capital One Bank? How to Get There?
Capital One Bank is located at 3105 Louisiana Ave, Lafayette, LA 70501, United States. Just take a look at the map and find the best way to access it.4. Is Capital One Bank an Agency or a Lender?
Capital One Bank is a Bank. To make things easier, iPaydayLoans allows you to access a large pool of honest lenders over the internet. You can visit our website to secure a small personal loan with no credit check.6. Does Capital One Bank Offer Loans With Bad Credit?
Yes, but if you want to boost your likelihood of securing a loan with bad credit, you can turn to our broker service! Just turn to our online service to get an installment loan even with your low credit scores.