Cambridge Savings Bank Main St, Melrose
+1 781-665-2501
https://www.cambridgesavings.com/
638 Main St, Melrose, MA 02176, United States
Cambridge Savings Bank Reviews
G
I have been a 20 year customer of Melrose Cooperative Bank and been very happy with their service. Since being taken over by Cambridge Savings Bank their customer service has become terrible. After 20 years I am now looking for a new bank! I don’t know who the bald guy is,, but he acts like customers are an inconvenience.
J
Worst service since Cambridge Savings took over. Barely any bank hours, went back to no walk ins. No extended hours....I mean who can come to the bank 9am to 4pm? Saturday hours but the drive through is not manned by a dedicated person so u have to wait for the INSIDE bank line to clear before they help u. Simply cashing a check during the week in drive thru with NO line can take 20 plus minutes. The drive through ATM is in the SAME flow as the drive through!! No quick ATM visits unless u park and squeeze between cars in line for the window!!! Hate banking here. Customer service is a joke...looks like they are trying to save money and blame COVID for doing so. Good luck getting an inside banking appy on a Saturday. Horrible. Do u like waiting 2 hrs on a Saturday to do banking and when u complain they send u to online banking? They even told me to come mid morning for shorter lines. Thanks
Hi Jonathan, We’re sorry to hear about your experience and want to make it right. We recently made the decision to revert to appointment-only branch hours to ensure the health and safety of our customers and employees. We appreciate your patience during this time and apologize for any delays. As we reach the end of this pandemic, we intend to return to expanded hours of operation, including later and Saturday hours. The drive-up layout remains as it was when we acquired Melrose bank. We acknowledge that the current layout is not ideal and are working on plans to separate the drive-up functionality from the ATM line. We will notify customers as soon as we have a firm timeline for the changes. To minimize wait times, we recommend calling the branch in advance at 781.665.2501 for an appointment.
A
Your not just a number at Melrose Bank Great Customer service.
e
My account was part of the Melrose Bank acquisition. I am truly DISGUSTED with the POOR SERVICE CSB has provided in the transition. Here is the what I had to deal with in the past month: 1) The account was not set up as a business account. 2) I could not make any deposits on the mobile app ( you systems could not handle any deposits over $5000) 3) The account final got set as a business account but I could not sign in (your system looked me out on first try) 4) Your customer service rep didn't get back to me even though he said he would. 5) When I called back to see when my call was not return as promise, I was told that he could not find my phone number ( great customer service). 6) CSB rep had me reset my password ( I was told that I would not have to but I don't think your folks know what they are talking about) 7) Finally, I was able to log in and to my surprise ALL MY PAYEES were deleted and I was told that I have to reenter them (again, I was told that all my information from pre-merger will be there) All I have to say is ,I need to find another home for my banking where the people that work there know how to handle business accounts.
T
The cover is not the book. I Will not use this bank again!! They cheat you out of your money and call it service. Bad Bad Bad !!!
Good Afternoon, Thank you for taking the time to share your concerns with us. Melrose Bank is always looking for ways to improve our customer experience. We would like to continue this conversation with you, so that we can further understand what the situation was and how we can better address your concerns in the future. Please contact me directly at 781-665-2500. I look forward to hearing from you. Jim O. Sr. Vice President.
M
Wonderful institution in Melrose that truly supports the community!
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FAQs
1. What Is the Contact Information of Cambridge Savings Bank?
You can contact Cambridge Savings Bank via +1 781-665-2501. You can fill in our easy-to-use online form to submit your loan application as well.3. How Can I Request A Loan At Cambridge Savings Bank?
You can submit your information on their website. If you need further assistance, you can always check out our website and see what's available for you to get payday advance loans.5. What Will Happen If I Am Not Able To Perform Repayment On My Loan?
Please contact your lender if you are not able to repay your loans. Your lender may adjust the repayment due dates for you to cope with your current repayment ability. If you default on your title loans online, you may lose the ownership of your car.
2. How Can I Find the Location of Cambridge Savings Bank?
Cambridge Savings Bank is located at 638 Main St, Melrose, MA 02176, United States. Take a look at the map and get the support you need from them without any hassles.4. Is Cambridge Savings Bank An Agency Or A Lender?
Cambridge Savings Bank is a Bank that accepts all kinds of loan requests. You can click here to get various loan services including online installment loan services. In addition, iPaydayLoans, as an online loan marketplace, can connect our customers with our panel of partner lenders to get dependable loan services.6. Can I Get Bad Credit Loans from Cambridge Savings Bank?
Yes, it is possible to get loans with a low credit score such as online personal loans from them. You can contact the lenders for detailed information regarding loan requirements. You can also click here to get instant loan offers with friendly requirements.