California Mortgage Associates Standiford Ave, Modesto

Let me start by saying that we have been accredited as an A+ business with the better business bureau for over 25 years with no complaints registered. We always strive to make sure that all of our clients are very well taken care of and understand the complexity of securing a real estate loan. Without disclosing confidential information about your specific loan situation, there were multiple approvals necessary which caused more than a single credit pull by our office. The loan that was applied for required a minimum credit score for approval. We made recommendations of items in the credit file that needed to be addressed. The items were never addressed. The communication was clear that without meeting the minimum credit score threshold there would be no loan approval. If that was not communicated clearly enough I apologize. This credit standard was not a Company guideline., This loan was a California Bond program loan and the guideline was a state guideline. The outcome would have the same with any lender. I wish that during the process if you had questions, that you were not getting answers to that you would have contacted me. I am always willing to take the time to communicate exactly what needs to happen to successfully navigate the loan approval process. I am sorry that the outcome was not as we all wanted. It is always our goal to make every qualified client a homeowner. Chris Harrigfeld President/Owner California Mortgage Associates