C&F Finance Company E Main St, Richmond

The times I had to call into C&F have been a great experience! The first time I spoke to a lady named Tracie (I believe). She was very nice and made sure I had all my questions answered before I was off the phone. This recent time I spoke with Paige Kuhlmey. She was very sweet and explained everything in detail on getting an issue corrected on the loan. She was able to get the documents sent over is email so we didn’t have to wait for good ole USPS to deliver them. She is prompt at returning emails and phone calls in a timely manner and makes sure you understand everything before sending any documents back.

Paige Kuhlmey was quite helpful and followed through until my concern was addressed. She truly responded promptly and emailed me to make sure whatever she initiated was completed and that I was satisfied. Paying a car loan is not a treat but what helps is having a great team of agents willing to help your process payments, concerns with professionalism, kindness and knowledge. Paige helped make sure DMV in a different state received my out of state title and had it processed within 24hrs. Which got my car registered a day before it expired. I am so grateful for her help. Thanks so much Paige.

C&F is a great finance company. I am now a very loyal customer. Paige Kuhlmey did a great job servicing my account.

I worked with Paige to get Gap insurance added. She was very nice to work with! Thank you Paige!!!

I have had one of the best customer experiences in dealing with Paige Kuhlmey at C&F Finance Company. My very first contact with her was by telephone, and then she promptly followed-up with an email assisting me with getting my documents needed to get my new vehicle tag. It has turned into to an ordeal dealing with the local tag commission, but Paige is a true asset to her company and has sent emails, called them, and even overnighted the appropriate documents to them. She is a true professional and was sympathetic to my needs to get this done before my current tag expires. I highly recommend her if you have any issues or problems in dealing with your vehicle title or tag. A very loyal and satisfied customer!

Purchased a truck this past February and was financed through C and F. In the short time I’ve had this loan the personnel have very helpful. The representatives are extremely kind and helpful. I would have no problem getting a loan through these guys for my next vehicle purchase!

I had nothing but a good experience until I went to pay off my loan early. I was told by one lady that I would be able to make the payment then when I called back they refused to take the payment over the phone after telling me not even 10 min earlier that they could do it.