Buy Sell Loan Pawn Shop Veterans Blvd, Redwood City

I have been coming here for a couple of years now and I usually receive good service, but today when I stopped by at 6:15pm to pickup a watch I left to have the battery replaced they said they were closed. Online it states they close at 6:30pm. It looked like new staff which might be the problem. The sign on their door doesn’t state a closing time which is pretty strange.

Very pleased with my experience! Jairo was very nice and very educated when it comes to designer items I would recommend this place!

This pawn shop is the reason why pawn shops get a bad reputation. They lied to me about my items I brought it to get me to sell them at an insanely low price. Definitely glad I didn't bring any of my jewelry in, I'd be out thousands instead of hundreds! When I called to ask about it the store manager dodged my calls with for weeks and hung up on me the second I said my name in one call. All around terrible experience, I would sell your items on Ebay and easily make 10 times as much money since that's what they do anyway.

I have been pawning my jewelry at this place for about 10 years now. They’ve made a lot of money off of me. I had pawned my $10,000 bracelet for $300 to pay a bill an before I could get it back covid happened and I was out of work since I’m a mom and had to homeschool my son. I called them about my bracelet once business started opening back up and they said sorry your bracelet is gone. They said they’ve been open but why wouldn’t they call me to let me know? Shady place. Be careful! Also the woman that works there is rude as hell!

All of the Sales Representatives are very friendly and knowledgable. I have always received excellent customer service. I've bought great pieces of jewelry, a pretty purse, and even glasses at this location. I would highly recommend you to do business with Buy Sell Loan.

Can’t say enough great things about Jairo and Eva. Their professionalism and knowledge of fine jewelry is bar none the best I have ever encountered. I refuse to go anywhere else when I’m purchasing anything they regularly sell. I would recommend anyone who’s in the market to purchase diamonds, costume jewelry, or even looking for that new watch to come here first. You won’t be disappointed. I promise.

LOVE the store! Very unique and beautiful pieces, purses and jewelry. Great prices. Very helpful, friendly, professional and knowledgeable staff. I have been shopping and consigning with this store for many years and had nothing but THE BEST experience. Customer service is excellent. Highly recommend it!

I love this place!! Jairo, Lis, and Jonathon are always so helpful and friendly. Each one of them makes me feel like family in their own special way. Whether it's just a friendly smile or light small talk they really know how to value their customers. Jairo especially has always gone above and beyond to exceed my expectations. I have always received a loan on my gold jewelry and other pieces that met or exceeded my expectations. These guys are amazing!!! Come to Buy Sell Loan for your specific needs (whatever they are). Believe me! You won't leave disappointed! Their friendly, smiling faces are just an added bonus to keeping all their customers happy and satisfied.

Bad pawn shop I saw in my life they makes jokes on people the machine fingers prints doesn’t work he tells the girl who I deal with try his finger right foot (I’m like wT#%^*) second she brook my GoPro battery door but I don’t pay attention until I come home and I’m living so far I’m just was passenger

This place is definitely the place to go whether your selling your jewelry or needing a loan hairo and his team know what there doing when it comes to customer service and appraisal of merchandise the tittle says it all buy sell loan if your looking to make a couple bucks from your unwanted things or take a loan if it means something too you either way you can’t go wrong check em out today !!

This was horrible I was in traffic I got there before 6:30 and I was refused to get help I was there to pick up my chain and the lady by the name of Cynthia refused to help me bad customer service horrible customer service it's bad that this lady is working there shouldn't be working there at all just because you're trying to get home a little sooner doesn't mean it's okay for you to do that

Had a great visit with Buy, Sell, Loan. They were friendly, upfront and honest. They answered all my questions and a first time visitor and even told me I should save certain pieces for myself as it wouldn't be worth selling. They then cleaned that ring for me while having my other jewelry items looked at. Great first pawn shop experience and I would go back!

I have been going here for almost 10yrs now! The staff are my friends not only they help me out every time they are very friendly and understanding. They never make me feel rushed when I go through my stuff and have patience to answer all my questions even on the phone when in a courteous and kind manner! I can’t say enough good things about this place n their staff, like I said they are friends now! If you are in need of quick cash you can pawn your jewels here or if you want to buy jewelry or watches I just did on Friday when my birthstone caught my eye and don’t want to pay full retail prices this is the place to go! Trust me! They are your one stop place!

These guys are amazing. Great customer service Give them a shot. So happy to do business with them

This place was amazing. Jairo was very professional and honest and took the time to sort through all the items I brought in. They were fair with their pricing and extremely thorough. They were also nice enough to answer any questions I had. I would highly recommend this location to anyone looking to sell their goods!