Brooks Biddle Automotive Bothell Way, Bothell

Lance, Ian and the whole crew at Brooks Biddle were really nice to us. They are very warm, welcoming and forthright. They answered all our questions and even provided us with more information we didn't know about the vehicle we were about to purchase. We not only left there with the vehicle that we wanted but also made a friend in them. We'd definitely consider them for our future purchases.

Wonderful experience purchasing our vehicle from Brooks Biddle! Oz was a fantastic sales rep, we appreciated his approach to working with us and loved that he wasn't the typical pushy car salesman type - this is a huge reason why we decided to purchase through Brooks Biddle. Ian did all of our financing/paperwork and he was great as well - friendly conversation and very detailed when he ran us through all of the important information! Family run, great team of people and solid inventory of vehicles to pick from! 10/10 would recommend buying your next car/truck/SUV etc from Brooks Biddle!

Hands down the most honest, kindest, reliable place to purchase a used vehicle. The integrity of Brooks Biddle is unmatchable in the state of Washington. I feel safe and trust my Ford Edge. Thank you for everything you did for me and my girls.

Oz at Brooks Biddle sold me my dream car last week! This dealership is a close knit family run establishment helping customers throughout Washington. There was no pressure as you may find at other larger dealerships. The staff at Brooks Biddle made the process easy, fun and friendly. I will recommend Brooks Biddle to my family and friends!

Brooks Biddle made buying a car a breeze. Both the salesman and the finance manager were very professional and friendly. The owner even came out to chat while we did paperwork. Highly recommend this dealership.

Dan was very helpful. It was more of a one on one transaction than a pushy sales experience. Answered all my questions. Ian, Financing, was easy to work with and worked with me to ensure I understood all the details.

I bought a 2012 Fiat. All of the sales people were extremely nice. The engine light came on in the car 1 week after I bought it which is a bummer. I'm not sure if I will use their service department.

Found the perfect car for my son, even in this market. Everyone we dealt with from early phase of gathering info online to the test drive through deal close was professional and friendly.

Everyone was super friendly and very helpful! Made our used car purchase very quick, easy, and straight-forward! Absolutely recommend Brooks Biddle!

The people were nice but the place is under construction and no one was out front to greet me for my appointment and I had to search for someone. Then after driving 2+ hours to test drive a specific vehicle with an appointment, they had it sitting in the shop being cleaned with all the seats removed and I couldn't test drive it.

Found the perfect car for my son, even in this market. Everyone we dealt with from early phase of gathering info online to the test drive through deal close was professional and friendly.

Thank you for all your help and time with buying our 2008 Toyota Yaris. My wife Jessie and daughter Octavia love it. And we are happy with our decision to buy from Brooks Biddle. Take care all.

Absolutely the best buying experience I have ever had! Gave me more for my trade in than I expected, got me a better % rate than my institution of preference and fixed everything I requested... BLOWN AWAY! Thanks to Lance, Ian and the entire team, you guys are all aces. Verified buyer: 2008 Avalanche..

This was my first experience buying a car from a truly local business. Professional, excellent customer service and real people. I felt very comfortable with none of that pressure so common to the industry. Would recommend.

Buying my Jeep Wrangler was easy and seamless. The whole team was friendly and efficient. I’ve leased cars, but this is the first time going through the car buying experience. I was intimidated at first, but they made the whole process really straight forward and simple.

Purchased a used truck recently. Contacted Ian via email, and he got the entire purchase ready before we even got there. We were in and out of there in less than an hour. will definitely consider them again.

Hands down the BEST car buying experience I’ve had at a dealership. Dan & Ian had great conversation and fun sense of humor which made the purchase of the 08Scion even that much better. Thanks Guys! #ineed #antenna #insidejoke

Everybody at Brooks was fantastic. There was no pressure, just friendly workers and a communicative, transparent process. We're ecstatic with our car and the whole process.

Got my Alfa Romeo here… so many problems with it and they can’t even fix them you have to go to their dealership. If I could go back and not get this car I wouldn’t… at least not from here. I wasn’t able to go in the room to buy the car till I did a downpayment of 10k.

I wanted to wait a while to make certain my purchase was solid before writing a review, so here it is one month after purchase: Scott Mason - that's the salesperson you want to do business with. He's honest, straightforward, and very nice. I finally got to purchase my dream car; a 2007 Pontiac Solstice GXP. Had around 50k miles and ran very well for its age. Scott NEVER pressured. Never harassed me. Just showed me what I asked to see and told me what I asked to know. With the exception of a leaky top (where the rear glass and cloth-top combine) the car remained exactly as advertised. With regards to the top failing; this is apparently a known item on these cars and it cost me about $50 to fix myself with the proper adhesive, so no harm there. When I approached Scott, he showed me the car and, after a quick test drive in the rain, I told him that I would call him later in the week if we wanted to pursue a purchase. Thankfully he did NOT call me and harass me. I contact him 5 days later and brought along my wife to look over the car once more. Again, very honest, straightforward, no pressure. For that along I felt compelled to purchase from them rather than another dealership. We decided to pull the trigger and within an hour (we provided the financing) we were pulling away from the dealership with our new car! Highly recommended. Excellent experience.

We personally found the experience to be a very good one. Everyone was helpful, friendly, down to Earth. The offer they made, they stood by. Would absolutely recommend and I know where we'll be returning to.

I bought a 2012 Fiat. All of the sales people were extremely nice. The engine light came on in the car 1 week after I bought it which is a bummer. I'm not sure if I will use their service department.